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‎02-16-2022 06:04 PM

HP Recommended
Product: HP DesignJet 800ps Printer (24 in)
Operating System: Microsoft Windows 10 (64-bit)

I recently resurrected an HP Design Jet 800PS that hasn't been turned on in a couple of years and am attempting to print from my Windows 10 machine which has all the latest updates.   Like the problems described in 

https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-Digital-Press/HP-Design-Jet-800-not-pr...

and

https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-Digital-Press/Designjet-800-not-printi...

I am running into the dreaded 

"the system could not find the environment option that was entered" message when attempting to do a test print.

Unfortunately the descriptions on updates to back out are too old to be effective on the latest version of Windows.  I've also tried finding older drivers, but the Windows 8.1 drivers no longer seem to be available.

 

What can I do to get past this error?  

1 REPLY 1

‎02-16-2022 11:50 PM

HP Recommended

https://forums.autodesk.com/t5/autocad-lt-forum/designjet-800/td-p/6819997

 

This link may help.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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