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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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04-22-2020 11:25 AM - edited 04-22-2020 11:25 AM
Thanks Captain.
I agree with Ouccema on cleaning the OMAS and line sensor. I would also recommend doing a line sensor calibration after cleaning if you are then able to load paper.
I am NOT an HP employee
04-22-2020 07:17 PM
For the line sensor: https://support.hp.com/us-en/document/c03642477
For the OMAS sensor: https://support.hp.com/us-en/document/c02008738
04-23-2020 12:35 PM
This youtube video explains how to get the service plot:
https://www.youtube.com/watch?v=3VXvaHuDyos
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