• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC

‎02-15-2023 01:06 PM

HP Recommended
Product: HP DesignJet Z6810

After recently upgrading software on my Windows 10 machine, I am seeing an issue where the HP Print Preview software displays erroneous previews. The previews will be missing letters and elements of charts. These images print fine on our HP DesignjJet Z6810 and other non-hp devices, but we use previews to show people what their images will look like and to avoid printing posters that may have spelling errors in them.

 

We've tried uninstalling and reinstalling the software but HP Preview fails. This occurs if we install the HP Preview as a standalone or part of the recent software.

Category:
Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.