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- Re: HP z6100 - HOW TO RESET IP ADDRESS TO PRINT THROUGH WEB ...

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03-09-2016 11:33 AM
I bought two designjet z6100 printers. I sold the first one that I had up and running through the web server. I had the same problem with the first one, but someone talked me through how to give the printer a new IP address because I couldn't access it through the current one on the printer.
I need someone to talk me through this again. I do not have the person who helped me's contact info.
Please help.
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Accepted Solutions
03-09-2016 12:24 PM
Hi,
From the Web Server you can change form DHCP to Manual, but cannot reset.
If you want to do a reset you can doing at the printer front panel.
Go to Connectivity > Gigabit Ethernet > Advance > Reset
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
03-09-2016 12:24 PM
Hi,
From the Web Server you can change form DHCP to Manual, but cannot reset.
If you want to do a reset you can doing at the printer front panel.
Go to Connectivity > Gigabit Ethernet > Advance > Reset
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
03-09-2016 12:45 PM
09-07-2016 01:46 PM
Hi .. I have same problem after getting new router.Did you change it on the fron t panel and then again on your laptop/computer that you use to print from.Mine has the old ip address and changed to new one on the conects us to the internet..but it can't find my printer .. thanks kerrie 🙂
09-07-2016 11:37 PM
Hello @kerriewal
To reset the IP address you need to do it fron the printer panel.
Now, if your printer is getting a new IP address this means that it is already on DHCP, ut check it any way.
Are your computers connected wireless to the router?
Sometimes a router asign to the units connected wired a different IP address range different from the wireless.
If the printer and the computer are wired to the router check the IP address, subnet mask and default gateway and make sure they are on the same network. If not, do the reset network settings to the printer and the computer, one or the other could have the wrong configuration.
PS. Before doing all I mentioned. What happen if you open an internet browser and type the printer IP address on the address bar?
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc