Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
New member
1 0 0 0
Message 1 of 2
Flag Post

Hp Designjet 510PS - Canvas Roll Size?

HP Recommended
Designjet 510PS
Microsoft Windows 7 (64-bit)

Hi all - i recently aquired a Hp Designjet 510PS 42"


For some reason the gloss rolls and canvas is jammed right up against the machine - its only 30m canvas - 2'' core as it should be...

is there a correct lentgh? paper weight max? Why is it so pressed up agains the printer - surely 30m rolls should be fine on this printer?

Im having to offset the spindle slightly and unwind the roll so it feeds through enough for the job...

Maybe if i build my own wall rack to run different rolls off instead of the spindle? 

Any help would be most welcome - thanks

Level 5
249 239 13 34
Message 2 of 2
Flag Post
HP Recommended


Looks like feeding motor can't handle the roll. Here are some paper specifications for the printer:

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation