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- Re: I don't see 4 month free ink promo after setting up the ...

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01-15-2021 11:24 PM
I am supposed to see 4 month fee ink promo after setting up the printer and my HP account. That is supposed to be claimed within 7 days of setting the printer. But, I don't see this promo on the ink signup. Any ideas on how to get this offer?
Solved! Go to Solution.
Accepted Solutions
01-19-2021 07:03 AM
Hi @DJ2700_1,
Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
01-19-2021 07:03 AM
Hi @DJ2700_1,
Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!