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‎04-25-2017 09:31 AM

HP Recommended
Product: Z5400
Operating System: Microsoft Windows 10 (32-bit)

I haven't altered anything but I wonder if it has anything to do with the number of paper sizes I have loaded. I don't know how to delete a paper size.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-02-2017 02:41 AM

HP Recommended

I found that the IP address was different on my PC. So it worked when I changed it to correspond to the HP. How can that happen? Anyway back to normal for now.
Thank you for your response.

View solution in original post

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3 REPLIES 3

‎04-29-2017 11:41 PM

HP Recommended

Hi,

 

Thanks for contacting with HP Support Forum.

 

Please correctly installed the driver from below link:

 

https://support.hp.com/us-en/drivers/selfservice/hp-designjet-z5400-postscript-printer/5396416

 

If you previously installed the driver please uninstalled it and restart the PC/Laptop then installed new drive.

 

 

I hope that answers will support to concern adequately. Let me know! Good luck 


Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

Thanks,
Rashed

Regards/Rashed
https://www.linkedin.com/in/rasheddul
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‎05-02-2017 02:41 AM

HP Recommended

I found that the IP address was different on my PC. So it worked when I changed it to correspond to the HP. How can that happen? Anyway back to normal for now.
Thank you for your response.

Was this reply helpful? Yes No

‎05-02-2017 08:22 PM

HP Recommended
If you aaren't maintain DHCP base IP, Please set the static IP if your printer IP will not fix after restart the printer or PC/Laptop.

Otherwise you are facing the problem, continues.

Regards
Rashed
Regards/Rashed
https://www.linkedin.com/in/rasheddul
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