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s-dipert
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I have an HP DeskJet F4180 that won't print

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DeskJet F4180
Microsoft Windows 7 (32-bit)

My printer was printing very light.  I put in a new black cartridge.  The first test page came out in red/blue but no black.

One page, I printed was still very light, and parts of it didn't print.  It was a chart and it left several lines blank, but printed others.

Now, it's not printing at all.  A blank page comes out of the printer.  What can I do to fix this?

Thanks,

Shirley

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asmita6658
HP Support Agent
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@s-dipert

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the print quality. 

 

Don't worry, I'm here to help! 

 

Let's try these steps -

 

Step 1 Print a Self Test page - 

 

1) Load the input tray with unused plain white paper.
2) Press and hold the Cancel button and then press the Start Copy Color button.
3) Release both buttons. The self-test page prints.

 

Step 2 Look for defects -


Missing lines or streaked bars


If a pattern shows more than a few missing lines, or a bar is streaked, that print cartridge is not functioning properly, click here for the troubleshooting steps.

 

Color mix


If any of the colors of the bars are very different from the color dots on the cartridge label, the cartridge is not functioning properly, click here to continue troubleshooting.

 

Missing colors


If any of the color patterns or bars are entirely missing, the cartridge is not functioning properly, click here to continue troubleshooting.

 

Ink smears


If the self-test report shows smeared ink, you might need to clean your cartridges. Try the steps mentioned in this document.

 

Let me know how that goes.


To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 
 

Have a great day!

Asmita
I am an HP Employee

View solution in original post

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1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
14,452 14,445 1,436 1,739
Message 2 of 2
Flag Post
HP Recommended

@s-dipert

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the print quality. 

 

Don't worry, I'm here to help! 

 

Let's try these steps -

 

Step 1 Print a Self Test page - 

 

1) Load the input tray with unused plain white paper.
2) Press and hold the Cancel button and then press the Start Copy Color button.
3) Release both buttons. The self-test page prints.

 

Step 2 Look for defects -


Missing lines or streaked bars


If a pattern shows more than a few missing lines, or a bar is streaked, that print cartridge is not functioning properly, click here for the troubleshooting steps.

 

Color mix


If any of the colors of the bars are very different from the color dots on the cartridge label, the cartridge is not functioning properly, click here to continue troubleshooting.

 

Missing colors


If any of the color patterns or bars are entirely missing, the cartridge is not functioning properly, click here to continue troubleshooting.

 

Ink smears


If the self-test report shows smeared ink, you might need to clean your cartridges. Try the steps mentioned in this document.

 

Let me know how that goes.


To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 
 

Have a great day!

Asmita
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
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