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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- I'm not able to print a saved pdf, getting an unexpected con...

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08-25-2018 11:25 AM
I cannot print a pdf. It's showing the printer experienced an unexpected configuration problem, code 0x80004005.
A test print printed fine and so did an excel document.
I recently swithed internet providers, I am using the new wi-fi connection.
Solved! Go to Solution.
Accepted Solutions
08-25-2018 05:23 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check whether the issue is resolved.
https://support.hp.com/au-en/document/c01879546
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
08-25-2018 05:23 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check whether the issue is resolved.
https://support.hp.com/au-en/document/c01879546
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee