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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
HP Recommended
L26500 or Latex 260

After replacing the belt on an L26500 (Latex 260) I get system error 79:04 right before it gets ready to print a test print. I think there MAY be a printhead problem that is the source, but not sure.

 

I noticed in one post it is stated to reseat cartridges, printheads, and RAM. I will try to pull cartridges and printheads and insert them as prompted, and clean printhead contacts. I cleaned carriage contacts before reinstalling printheads after belt replacement.

 

Interesting:    It will print the simpler "test plot" but NOT the "advanced test plot". That makes me think it is a printhead. But I don't really know.

 

Initially on the advanced test plot it would slam the right side and throw up 79:04. I recovered the hard drive and now it ONLY throws up 79:04 without slamming. Not sure there is a relationship. I also tried to reconnect the carriage. Again I think it stopped slamming the right side after the HD recovery (or possibly after reconnecting the carriage--I forget).

 

I suppose I could try to update the firmware, but I am always leery of doing that unless I  have to do so.

 

The 79:04 system error specifics are:

 

File:    /vots/patum/gg/TARGETS/mv140-x86-opt/elektra/penink/pen/Pen/Godzilla/PenDigitalManager.cpp

Line: 1118

Class: software

subclass: assert

error: assertion

define: assert_error

description: assertion: "temp_per > maxim"

 

Obviously, I only disconnected and reconnected the carriage.

 

And removed and replaced the printheads. They of course sat out a little while.

 

I am a bit curious about the encoder strip. There appears to be a tiny black mark on it; don't know that that is of any consequence. I assume it was there before or maybe I got it on there via handling.

 

Thanks for any insight.

1 REPLY 1
HP Recommended

I think I resolved it by the ol' remove all consumables--ink, printheads, and media--and reinsert them as requested by the printer.  None were rejected upon reinsertion.  Perhaps one was not making good contact.  I don't really know.

 

Also, I cleaned the printhead and carriage contacts.

 

So far so good.

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