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‎10-14-2021 05:19 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have a HP Designjet 111 (tray) printer and since the latest Windows 10 update it will no longer print PDF files. Works fine for all Office files and I have checked the PDF Adobe reader software and it prints fine on another printer connected to my PC.

The printer is pretty old and is not supported by HP Smart as far as I can see...

 

I have uninstalled and re-installed both my printer and adobe, checked the drivers are up to date etc but still not able to print PDF files.

 

Please, does anyone have any solutions? 

Thank you

Category:
2 REPLIES 2

‎10-15-2021 03:02 PM

HP Recommended

 @JennyC514 

 

After uninstalling everything I will suggest you using a different pdf reader and try printing. 

I am an HP employee
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‎10-18-2021 03:22 AM

HP Recommended

Hello
Thank you for your answer, I think I have done all the updates, but just in case, I attach a picture of a test page that lists all the drivers installed:

20211018_111424.jpg

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