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04-22-2021 10:49 PM
I have tried printing on 2 different types of roll paper. HP Super Heavy Weight Plus. Also, I have an Epson Premium Lustre paper (I have the roll adapters for this). Both give me slightly blurry results. I have been loading and reloading the papers. This printer is brand new and barely used so far. Suggestions?
04-23-2021 02:16 PM
Were the initial test prints performed by the technician acceptable? Have all paper feed calibrations been performed. A close up sample of the issue would be helpful in pointing you in the right direction.
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