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- Printhead carriage of a z2100 to crashes to left causing a 7...

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02-11-2019 05:29 PM
Product: Designjet Z2100
Operating System: Microsoft Windows 10 (64-bit)
I'm having a devil of a time getting a z2100 working. The printer boots up fine but any print job (including printhead alignment test and any system report print) sends the carriage to the straight to the left where it crashes and yields a 79:03 error. The power supply, Main PCA, Formatter Board (with hard drive) and print mech PCA have all been replaced with no effect. Does anyone have any ideas what it could be?
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