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‎05-26-2017 02:33 PM

HP Recommended
Product: HP OfficeJet 7740
Operating System: Microsoft Windows 7 (64-bit)

I just installed the HP OfficeJet 7740 to a workstation running Windows 7 pro.  I cannot seem to be able to set the scan resolution above 300ppi for some reason.  The product is rated at 1200ppi but that opotion does not show in the resolution option.  It only shows 75 - 300.  Any ideas? 

 

My system is a 2 yr old dell workstation with 16 gb of ram.  My old HP OfficeJet 7610 had a higher resolution than 300.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-26-2017 04:39 PM

HP Recommended

Hi,

The document feeder support up to 300 dpi only, the Flatbed Glass supports up to 1200dpi..

Set the scan source as Flatbed glass rather than Auto Feeder (if loaded), then higher resolutions will become availble for selection..

 

Cheers,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

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1 REPLY 1

‎05-26-2017 04:39 PM

HP Recommended

Hi,

The document feeder support up to 300 dpi only, the Flatbed Glass supports up to 1200dpi..

Set the scan source as Flatbed glass rather than Auto Feeder (if loaded), then higher resolutions will become availble for selection..

 

Cheers,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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