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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello,
When I print I am getting lines across the page. Basically its scratching across the images evenly. Has anyone seen this before.
HP Recommended
I would be that there is something stuck to the bottom of the carriage. I ran into a similar problem about a month ago. I fixed the problem by unparking the carriage by pulling the plug while it was out of the service station. Then remove all printheads, and using a soft lint free cloth I flossed the bottom of the carriage assembly which dislodged some chunks from the bottom. Do not apply to much pressure as you do not want to damage the line sensor. To floss I lay the cloth in the carriage path and then moved the carriage over the cloth and grabbed both ends and pulled the cloth back and forth.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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