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Some sort of carriage error, but the service manual does not list it. You really need to either engage a technician or be prepared to enter the diagnostics mode and run tests on carriage related items such as the line sensor and encoder strip.
Was this recently serviced? If so, did the tech calibrate the line sensor? If not that is possible cause of the error. I have found the requirement odd. You need to feed a blank sheet through the back to be able to launch the calibration sequence, but it does not feed the paper through so I have also found I have to manually insert a sheet under the starwheel assembly under under the print carriage so that the sensor can calibrate.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Some sort of carriage error, but the service manual does not list it. You really need to either engage a technician or be prepared to enter the diagnostics mode and run tests on carriage related items such as the line sensor and encoder strip.
Was this recently serviced? If so, did the tech calibrate the line sensor? If not that is possible cause of the error. I have found the requirement odd. You need to feed a blank sheet through the back to be able to launch the calibration sequence, but it does not feed the paper through so I have also found I have to manually insert a sheet under the starwheel assembly under under the print carriage so that the sensor can calibrate.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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