Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
New member
2 0 0 0
Message 1 of 3
Flag Post

T120 printer

HP Recommended
T120 Printer with 24" wide roll
Microsoft Windows 7 (64-bit)

Printer just started a wrong action.  It begins to print "D" size/actual size (mono), and after 20 seconds, touchscreen says "Cancel Job", and cutter cuts roll paper after 11" or so, has been printed.  Do not recall changing any settings other than "bright white paper".  A year of no problems. Now, this...2 weeks now.  What should I look for?


Level 3
40 27 2 6
Message 2 of 3
Flag Post
HP Recommended

Usually this is due to a network problem, where communication between computer and printer is compromised in some way.  If you're using wifi, change to a USB cable direct connection.

Our experience  using wifi is that it is a bit unreliable.

Was this reply helpful? Yes No
Level 4
101 101 6 13
Message 3 of 3
Flag Post
HP Recommended


Yes. If display not show any error code then the connection between PC and plotter have some problem. Check network or cable or driver.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation