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‎08-17-2021 04:27 PM

HP Recommended
Product: HP DesignJet T2530 36-in PostScript Multifunction Printer
Operating System: Microsoft Windows 10 (64-bit)

Within a few hours of Roll #1 being loaded, the printer will wake up and make some sounds like its getting ready to do something and then unloads the paper on Roll #1.  Nobody is printing to it, it just randomly does this.  I reloaded the paper twice within an eight hour shift. Why is it doing this?

Category:
1 REPLY 1

‎08-18-2021 10:45 AM

HP Recommended

Are there any entries in the error or event logs from when this happens. A alert code might point to where the issue lies. You could also remove any communication cables for a few hours to see if some network signal is triggering this, perhaps from a work station.

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