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- Re: T520 Plotter Printer - Error 21:10
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03-05-2024 09:30 AM - last edited on 03-06-2024 11:29 AM by JessikaV
Have have the attached ERROR MESSAGE - where i am also seeing the message before hand - that teh PRINTER HEAD is missing? and remove any Jambs and restart??
Can anyone help?
Regards
03-06-2024 10:46 AM
21.10 is a service station failure. If the head will move to the left fully, remove the cartridges and look closely for signs of leaking ink in printer. If there is excess ink, usually black in the cartridge cavity of the printhead or on the printhead path, you are going to need a new printhead. As you are seeing a service station error, that might be a problem as well or may be caused by the printhead issue.
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