T520 automatic switching to multisheet tray

[Big_G2]

Hi there.

I have a problem that if the roll runs out of paper while printing, the printer automatically switches the printing of the next drawing to the multisheet tray.
When I change a roll, it does not accept the source change before I cancel the printing of the current drawing. Only then can I load a new roll and printing continues with another drawing on the roll.
I think it's total nonsense, given that I'm printing 594 x 2400 mm drawings that don't even fit on paper from a multisheet tray.
Is it possible to turn off this pointless switching somehow?
I have Roll1 set as the source in the default parameters.
Thank you for answer.

[Repairatrooper]

the user guide has no listed method to stop the sheet feeder from being the default when a roll is not loaded. I suggest you check the EWS on the printer to see if you can disable the sheet feeder or at least change the default setting.

[Big_G2]

Windows printer settings and EWS show than default paper source is a roll.

If the roll runs out, printer 2 times trying load a paper from multi sheet tray, then reports an error "multi sheet tray is not ready". Then I can repeat to try load paper from multi sheet tray or cancel the job. If I try load roll in this time, nothing happens. Printer insists on use multi sheet tray. If I put roll to feeder before 2-nd try of load from multi sheet tray, then printer take it, but thinks the paper is coming from multi sheet tray. Then detects a paper size mismatch, Scrolls cca 1m od paper out and cut. After this, the printer gets stuck and turn off a power is the only possibility.

I fount this thread: https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/DESIGNJET-T520-problems-with-multi-sheet-tr...

The last reply in this thread did not please me. I think, this is a software problem, no hardware. Who buy a 36inch printer for print maximal A3 format from multi sheet tray?

If this post is true, then the manufacturer has not understood the purpose of large format printers at all.

[D Hook]

You've probably already seen this and tried it but this is from the user manual: https://support.hp.com/us-en/product/hp-designjet-t520-printer-series/5263079/manuals

Paper mismatch
If the paper currently loaded in the printer is not suitable for a particular job, the printer stops and waits for you
to decide what to do. There are several ways in which the loaded paper may be considered unsuitable:
● The paper type is not as specified for the job.
● The paper source (roll, multi-sheet tray, or manual feed) is not as specified for the job.
● The paper size is smaller than specified for the job.
If you do not specify these things for a particular job, the printer will print on whatever paper is loaded.
If the printer stops for a paper mismatch, you can decide among the following alternatives:
● Load the correct paper and resume printing.
● Print the job on the already-loaded paper. The print may be clipped if the paper is not large enough.
● Cancel the job.

Are you frequently running the roll to the end?  Maybe try replacing the roll if you know you'll be printing several feet.  Then use the partial roll for smaller jobs.  Not ideal but it will keep you from having to baby sit the printer.

[Big_G2]

Yes this is a solution for short jobs.

But now i print 40 drawings with size 594 x cca 2500mm in 8 copies.

It consume cca 11 rolls of paper.

I print it from AutoCAD by batch printing.

According to your advice I must sumarize all drawings sizes and split print task by 46 meters (or less). So I can't print it all at once and just change rolls. I need to print on each roll separately. Tis solution is a waste of time, because I must sit at the PC and wait for roll to run out. In case of print all at once i can make something else (maybe somewhere else). After return I will only chnage a roll. One drawing is to be discarded because it is not printed in its entirety (roll run out). OK, I'm counting on it. But the printer can't accept roll for next print - need paper in multi sheet tray (it's empty). For load next roll, I must cancel this job (then I lost next drawing and I must reprint it afterwards). So I must make one more task for reprint this drawings after completing this task. Normally there would be 10 drawings, but in this situation there are 20.

Note that all trays are empty and the printed drawing cannot fit on the paper of multi sheet tray, so I see no reason for the printer to stubbornly switch to it. I would understand if printer select was selected as the paper source in the settings. But the roll is chosen as the default.