• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎09-23-2020 08:05 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello, the issue I'm having doesn't really make sense to me. I work for a small Land Surveying company where we do lots of construction layout which requires us to print in larger paper formats. The most common paper size we plot in is 36x24 or Arch D. We have 5 computers in our office and I've gotten 4 of them to plot correctly. For some reason, on my bosses computer, if I click Print Preview, the drawing looks correct, everything is shown and it appears to be the correct size, however, when I actually plot it and it comes out of the T930, it plots a 36x24 but the only thing shown is the top left corner of the plan. Anything helps!

Category:
1 REPLY 1

‎09-23-2020 09:46 PM

HP Recommended

Are you plotting from PDF format? If so some Adobe print settings can screw things up. Also check to see if this model is supported by HP Click as that makes plotting setups for jobs easier.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.