• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about cartridges, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP Design Jet T770
Microsoft Windows 7 (64-bit)

I've had two posts where no one has replied or seen. Am I posting in the wrong location to get help for my DesignJet Plotter? How do I get someone to help with my questions that I post? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Probably because no one has a solution for you. If the plotter works fine from other applications then the issue is probably with the software you are using. I do not know if when printing a pdf to a deisgnet if you have the option but when printing regular pdf files there is usually a setting you can check for fit to page and make sure you have the correct media size settings for the paper size. Best I can do.

View solution in original post

1 REPLY 1
HP Recommended

Probably because no one has a solution for you. If the plotter works fine from other applications then the issue is probably with the software you are using. I do not know if when printing a pdf to a deisgnet if you have the option but when printing regular pdf files there is usually a setting you can check for fit to page and make sure you have the correct media size settings for the paper size. Best I can do.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.