• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP Desingjet T120
Microsoft Windows 7 (64-bit)

When I turn on my printer Desingjet T120 it shows up a blue screen with written code (BA7E316E) 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hello 

You need to replace Designjet Encrypted chip . 

It is on main board in usb slot . 

 

You can find it here 

https://www.ebay.co.uk/itm/273379907124

 

$_1.gif

View solution in original post

2 REPLIES 2
HP Recommended

hello 

You need to replace Designjet Encrypted chip . 

It is on main board in usb slot . 

 

You can find it here 

https://www.ebay.co.uk/itm/273379907124

 

$_1.gif

HP Recommended
I have done what was suggested:
problem solved.
Thank you.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.