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HP Recommended
Microsoft Windows 10 (64-bit)

Just tried to order #10 ink cartridge for my DesignJet 500 plotter and it says it is discontinued.  Did my plotter just become trash?  Off brand cartridges get bad reviews, clogging print heads and more.  Does HP have a replacement?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

this link shows it is compatible. https://www.hp.com/ca-en/shop/product.aspx?id=C4913A&opt=&sel=SUP&ds_eid=700000001610810&ds_cid=7170...

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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6 REPLIES 6
HP Recommended

Welcome to the HP Community forum. 
Check out the #82 ink cartridges 

HP 82 69-ml Yellow DesignJet Ink Cartridge, C4913A
HP 82 69-ml Cyan DesignJet Ink Cartridge, C4911A
HP 82 69-ml Magenta DesignJet Ink Cartridge, C4912A
HP 82 69-ml Black DesignJet Ink Cartridge, CH565A

 

 Suitable for use in:

HP DesignJet 500, 500 42 Inch, 500 E, 500 PS, 500 PS 42 Inch, 500 PS Plus 42 Inch, 500 Plus 24 Inch, 500 Plus 42 Inch, 510 PS 42 Inch, 510 Series, 800, 800 PS, 815 MFP, 820 MFP, CC 800 PS

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

HP Recommended

Thanks for that info. If the 82 black works then that's good. I had looked at that but the site I was looking at didn't list the 500 as a plotter compatible. 

HP Recommended

Please mark your thread as solved so other people find it if they have the same question 🙂

Just a electronics enthusiast trying to fix everything.
If this reply was helpful, click on the "yes" below to let others know. 🙂
If i solved your problem, please mark your thread solved:)

HP Recommended

this link shows it is compatible. https://www.hp.com/ca-en/shop/product.aspx?id=C4913A&opt=&sel=SUP&ds_eid=700000001610810&ds_cid=7170...

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Perfect, thank you!

HP Recommended

As far as I am aware the # 82 black cartridge WILL NOT work in a Designjet 500..it has to be the # 10

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