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HP Recommended

so you did all this -

 

  1. Turn on the printer first, then turn on the computer.
  2. Close any screen savers, virus protection programs, or other software programs running on your computer.
  3. Click on Download Now and a File Download box will appear.
  4. Select Save This Program to Disk and a Save As box will appear.
  5. Select a directory to save the file in and click Save.
  6. Locate the file using Windows Explorer when the download has completed.
  7. Double click on the file. This will extract all the driver files into a directory on your hard drive. Select the name of the folder where the files will be extracted (for example c:\designjet)
  8. Open the Printers Window Click Start-Settings-Printers.

How to install the driver and create a print queue

  1. Click Add New Printer
  2. Follow the instructions of the Add Printer Wizard.
  3. When a printer listing box appears, click on Have Disk.
  4. The Install from Disk window will open.
  5. Click the Browse to locate the expanded files directory (i.e., c:\designjet).
  6. Click on the file ending with .inf.
  7. Click Open and then Okay and let files install.

 

HP Recommended

Yes i have done all this 

HP Recommended

still struggling with getting printer to work

gonna try the old xp 32 bit pc if anybody knows where to find a driver to download pcl3    thankyou

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