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i'm from malaysia and buying designjet t530 from HP saller last year. When i change a black cartridge number 711B, the printer cannot accept that ink. That printer only need cartridge number 711 but HP not sell that cartridge in this country. Can anyone help me?

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What is the product number of  your printer, there should be a model number on the same sticker as the serial number. Could be a regionalization issue.

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