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‎10-30-2018 09:18 PM

HP Recommended

Help? I bought an OfficeJet 7110 without setup cartridges. I purchased new OEM ink cartridges from HP hoping that would correct the problem, I was wrong. I have read most of the online material and I keep coming up with the same answer that I need these new cartridges that shipped with the machine/printer for it to work correctly. Is there a way to bypass this? I received the new HP cartridges this afternoon and the machine is still blinking all color lights and exclamation point. Diagnostics tells me inks are empty and so on....

12 people had the same question
1 REPLY 1

‎11-01-2018 01:54 PM - edited ‎11-01-2018 01:56 PM

HP Recommended

@Cbairnsfather,

 

Thank you for choosing the HP community again and a  good day for you. I will be happy to assist you here.

 

Please follow instructions from this link: https://support.hp.com/us-en/product/hp-officejet-7110-wide-format-eprinter-series-h812/5153794/mode... (HP Ink Cartridges - What Are SETUP Ink Cartridges?) and check if this helps.

 

I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon. 

 

Thanks and have a great week ahead.

 

DavidSMP
I am an HP Employee

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