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- Re: hp 365 media length tracking lost

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11-22-2016 08:27 AM
I loaded media into my HP 365 and enabled media length tracking. I printed about 96" attached to the take-up reel and used the "move media" to move about 48" of the newly printed images backwards onto the supply roll. Then I advanced the media back out so the last image was even with the print head. The media length tracking showed "unknown". Somehow I lost the the value of the remaining media and I am wondering how it happened.
I like being able to track the media lenght and don't want to lose that value in the future if someone can explain to me what I did wrong.
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11-22-2016 09:23 AM
Hi,
Here is the link for the Latex Support Forums
http://h20435.www2.hp.com/t5/HP-Latex-Forum/ct-p/HPLatexForum
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
11-22-2016 09:23 AM
Hi,
Here is the link for the Latex Support Forums
http://h20435.www2.hp.com/t5/HP-Latex-Forum/ct-p/HPLatexForum
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc