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‎09-28-2016 01:26 AM

HP Recommended

Hi.

 

To do the IDS test

 

- Tur the printer off

- Press and hold the up arrow and ok keys

- Turn the printer on (Keep holding the keys)

- Then the sequence reach 11% let the keys go. You wil get the Diagnostic Menu

- Go to Ink Delivery System (IDS)

- Select IDS test

Do also the leak test

 

To purge the Tubes

 

- Enter the setup Menu

- Press up + X

- You will get the Service Utilities Menu

- Select Purge Tubes

 

For this you need to have a new set of tubes installed.

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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‎08-31-2017 06:06 PM

HP Recommended

RDMENT, did you ever resolve this? If so, what was the solution? How did you get beyond this? Thanks.

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