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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- 3CX and Voice VLan

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03-13-2012 03:55 PM
Hello,
Background: 3CX VoIP server, Polycom SoundPoint 550, Vlans
Question: Is there a way to tell a Polycom SoundPoint to use a specific VLAN using the provisioning template that it picks up from the 3CX Server?
I can change the VLAN in the phone's web GUI, but we're trying to setup the network so if a phone is reset to factory defaults, it will still find it's home on the network...
03-14-2012 02:51 AM
Hello rghabel,
welcome to the Polycom Community.
The 3CX Provisioning is provided by 3CX and therefore you should enquire this Information from 3CX or their community Forum.
The VLAN can be provisioned via a Configuration File using the Device.Set Parameters.
I am sure that 3CX can help you there but below could be used as an example:
<device device.set="1" device.net.vlanId.set="1" device.net.vlanId="128" />
Adding above to the Phone configuration on the 3CX Server would assign VLAN ID 128.
In addition your DHCP Server can already do this when providing a IP Address.
This is also covered in the Phones admin Guide, example UCS 3.3.0 (Assigning a VLAN ID Using DHCP)
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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