[5.3.0] problems and questions

Anonymous · ‎06-05-2015

I also am testing the 5.3.0 firmware and noticed that I am no longer able to access the GUI interface of the phones. Not sure if this is a known issue.

SteffenBaierUK · ‎06-06-2015

Hello mmcdevitt60,

welcome back to the Polycom Community.

It is always useful to state the prior used software version as this allows yourself and others to check against current software release notes.

In addition the community's VoIP FAQ contains this post here:

Mar 30, 2015 Question: Since upgrading to UCS 5.3.0 or later I can no longer access the Web Interface

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎07-16-2015

Hi.

We are exactly having the same issue.

We have tested with Lync 2010, Lync 2013 and Skype for Business, using BToE 3.0, and firmware 5.3.0.12074.

Do you have any clue of why this is happeneing?

Thanks

Anonymous · ‎07-16-2015

Sorry, I mean the issues are:

1. Outlook Contacts are not available

2. Call logs are not available

The rest of Exchange integration, like calendar, works pretty well.

SteffenBaierUK · ‎07-16-2015

Fixed in 5.3.1

Replied from a mobile device

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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