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‎06-19-2026 02:41 PM

HP Recommended

I need to add contacts to my home/lines Screen and all of the instructions I have seen suggest that I hit the Edit Button. I don't have an Edit Button. When I find a contact all I can do is Dial or Go Back.

3 REPLIES 3

‎06-19-2026 02:46 PM

HP Recommended

Hello @PhillChambers ,

 

Welcome to the HP community.

 

Unfortunately, your post does not contain the currently used Software version for the HP Poly product or the Partner application version you use.

 

For example, Microsoft Teams, Zoom Rooms, USB mode, SIP/H.323 mode, etc.

 

This is important, especially in the future, when someone finds this post in days, months, or years.

 

Please do not simply edit the original post but reply with the versions.

 

In the FAQ or the Read 1st section, we remind users why this is important.

 

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎06-19-2026 03:00 PM

HP Recommended

I am referring to the Poly E350 desk phone.

Was this reply helpful? Yes No

‎06-19-2026 03:17 PM

HP Recommended

Hello @PhillChambers ,

 

We are still missing the Software version you use, and I have removed your duplicate post.

 

I suggest you check our VoIP FAQ as it has answers for most questions.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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