Boot.log and app.log time stamp

[Anonymous]

Hello

My question in regarding the log files, when i look at a log file I am having hard time find the time and date on the logs, see example below:

000008.844|so   |*|01|---------- Initial log entry ----------
000008.844|so   |*|01|+++ Note that Updater log times are in GMT +++
000008.844|boot |*|01|Initial log entry. Current logging level 3
000008.844|copy |*|01|Initial log entry. Current logging level 3
000008.844|utilm|*|01|Initial log entry. Current logging level 4
000008.844|hw   |*|01|Initial log entry. Current logging level 4
000008.844|ethf |*|01|Initial log entry. Current logging level 4
000008.844|dns  |*|01|Initial log entry. Current logging level 3
000008.845|curl |*|01|Initial log entry. Current logging level 3
000008.845|sec  |*|01|Initial log entry. Current logging level 4

how can I tell what time this was? and also the date?



Thank you

[SteffenBaierUK]

Hello Ayadov,

if the phone receives a valid NTP server or has a time server configured it will display the logs in time and date correctly. Without this it is not possible to have a time in the logs.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[Anonymous]

looking at what I provided , can you tell what this numbers on the left represent?

Thank you

[SteffenBaierUK]

Hello Ayadov,

they show the phone has been up for 8 seconds.

For further details I advise to check the chapter Reading a Boot Log within the SIP / UCS Admin guide on your yet unknown software version.

Best regards

Steffen Baier

[Anonymous]

The phone does have a valid NTP server and it show the right time and date on the phone but on the logs I am not sure whats its doing

[SteffenBaierUK]

Hello Ayadov,

at the beginning of the boot process no network connectivity is established and therefore no time can be show.

Later during the boot process (40 seconds or later) the time will be populated.

Best Regards

Steffen Baier

[Anonymous]

Hello

Can  you tell me what is that mean in the log file?

CDP power usage is 5400 milliWatts

Thanks

[SteffenBaierUK]

Hello Ayadov,

please be aware that this community is not a replacement for the Polycom support infrastructure.

As already explained please make yourself familiar with the matching Administrator guide for your yet unknown phone software.

If the above does not provide an explanation you should consult your Polycom reseller and / or Polycom support directly.

CDP is a acronym for the Cisco Discovery Protocol and the log entry that you quote is not shown in your original snippet.

It just logs the power usage of the phone that PoE provides to it.

Is there a specific issue you are experiencing as your last query is not related to your original post.

Please follow up the advise to consult the admin guide or work with your Polycom reseller if you require support.

Best Regards

Steffen Baier

[Anonymous]

I still Never got answer to my Question about how to read the time, NTP is not the issue, see log below

0423005348|dns  |4|00|DNS(SRV) query now allowed after unresponsive for 50 (of 10) sec
0423005601|ares |4|00|aresDnsLookup: select time-out 1 on A lookup for sec
0423005601|ares |4|00|aresDnsLookup: select time-out 2 on A lookup for sec
0423005601|ares |4|00|aresDnsLookup: select time-out 3 on A lookup for sec
0423005601|ares |4|00|aresDnsLookup: select time-out 4 on A lookup for sec
0423005601|ares |4|00|aresDnsLookup: select time-out 5 on A lookup for sec
0423005601|ares |4|00|aresDnsLookup: select time-out 6 on A lookup for sec
0423005601|ares |4|00|aresDnsLookup: select time-out 7 on A lookup for 'sec


How and what time Zone is that Time?





Thank you

[SteffenBaierUK · Accepted solution]

Hello Ayadov,

as already explained in my earlier post's the Admin Guide explains how to check the logs.

You still have not provided your currently used software version either.

• As stated in the Admin Guide the logs are in GMT
  
  
• The Time and Date Format is DDMMHHMMSS

In addition please post some follow ups or mark your old post's => here <=

Best regards

Steffen Baier