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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎02-03-2016 01:07 AM

HP Recommended

We have a non lync site with Audiocodes mediant 1000 deployed.

 

VVX series phones are configured through web access, i.e., accessing remotely by using the ip address, and entered the dial plan under settings-> sip and the line details under sip line identification. We have a new CX 3000 phone which need to be set up for the meeting room. As we cannot access web page for CX3000 , could you let me know the way to get it configured. How do we assign the rule/dial plan and assign the number to that phone?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-03-2016 01:31 AM

HP Recommended

Hello Khushboo,

welcome back to the Polycom Community.

The CX3000 just like the CX500, CX600 and CX700 , are Microsoft only phones and only work with LYNC / Skype for Business (depending on the firmware) and do not offer a Web interface or a possibility to be used with normal SIP servers.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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3 REPLIES 3

‎02-03-2016 01:31 AM

HP Recommended

Hello Khushboo,

welcome back to the Polycom Community.

The CX3000 just like the CX500, CX600 and CX700 , are Microsoft only phones and only work with LYNC / Skype for Business (depending on the firmware) and do not offer a Web interface or a possibility to be used with normal SIP servers.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎02-05-2016 06:50 AM

HP Recommended

Thanks Steffen, that helps. I hope we can use Polycom SoundStation IP 6000 Conference VoIP Phone.

 

Can you let me know how to configure this model (IP 6000) ? Can this be configured the same way as vvx series (remote web access)?

Was this reply helpful? Yes No

‎02-05-2016 07:55 AM

HP Recommended

Hello Khushboo,

Yes all our SIP capable phones can be configured via the Web Interface.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.