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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎02-08-2012 01:23 PM

HP Recommended

I have a user that is telling me that when he has missed a call on his cell phone and he get's a missed call notification beep (from the cell phone) that the CX200 phone drops the call that he is currently on.  He has replicated this 3 times.  I've searched online but cannot find anything related to this.  Just wondering if this has happened to anybody else.

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-08-2012 01:46 PM

HP Recommended

Hello T-Dawg,

 

welcome to the Polycom Community.

 

Please see this post => here <= regarding Software Related Issues with the CX200 / CX300 Range.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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1 REPLY 1

‎02-08-2012 01:46 PM

HP Recommended

Hello T-Dawg,

 

welcome to the Polycom Community.

 

Please see this post => here <= regarding Software Related Issues with the CX200 / CX300 Range.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.