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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hello@All

 

I've been searching like crazy for a possibility on our vvx500 to make a softkey.
It should also allow a direct redirect a fixed number.
So fixed call forwarding to always have the same number
Just turn it on and off.

Can you help me?

Thanks in advance and greetings

Dani

3 REPLIES 3
HP Recommended

Hello DaniRu,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=


The above FAQ post shows this as example 1. You may need to modify this to match your Phone.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello Steffen ...

 

I've tried pretty much.
Example 1 the solution already comes very close ..:-)
Unfortunately, it is not yet though.
Yes I want a softkey behind a solid detour is stored.
so:
CF to 6699
softkey.1.label = "CFto6699"
Turn on and off

We have Lync in use.

Thank you very much in advance

Dani


HP Recommended

Hello@All

 

 

Any Ideas or Solutions ?..

 

THX   Dani

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.