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04-15-2016 04:28 PM
Hello,
Any insight into this would be very helpful! I have exhausted my search of Google and beyond… I have no idea how to solve this issue 😕
I have a great working setup with VVX 300s 400s 500s and a IP 6000, however there is a strange issue going on with an IP 7000 I have.
When calling to or from IP 7000
- It rings fine with audio on both ends
- Press answer on either side
- Call is immediately “Held” on IP 7000
- Green lights flash on IP 7000 as if the call was placed on hold by the other phone, but call is not on hold by other phone
- No audio (probably because on hold)
- End call normally
NAT settings are correct
- Formatted IP 7000 and reset all config
- Reinstalled firmware
- Disconnected from provisioning server
- Created manual config from scratch on phone web interface
- Removed all encryption
IP 7000 logs during call:
Start ringing:
003219.281|net |2|03|NWIF: nw_setlocalhold() - setting local hold (0) 2.
003219.341|net |2|03|NWIF: nw_setlocalhold() - setting local hold (0) 2.
003219.500|net |4|03|rtosNetwork: netwTask() - Can't find associated CCB.
Ring:
003220.080|net |4|03|rtosNetwork net02: netwSend() - sendto() call failed. fd 1123346772 errno=130
Answer:
003220.861|net |2|03|NWIF: nw_setlocalhold() - setting local hold (0) 2.
003221.600|net |4|03|rtosNetwork: netwTask() - Can't find associated CCB.
003223.600|net |4|03|rtosNetwork: netwTask() - Can't find associated CCB.
Then press hang-up:
003227.600|net |4|03|rtosNetwork: netwTask() - Can't find associated CCB.
003227.985|net |2|03|NWIF: nw_setlocalhold() - setting local hold (1) 2.
003242.982|sip |5|03|Can not decode the packet
- Setting local hold (0) should be fine and it works on all other phones I have.
- Setting local hold (1) after pressing hang-up is weird but is happening after hang-up anyway.
- I wonder why that send error is in the logs… it looks like an operating system error…. Maybe a driver error?
Placing a call in the opposite direction i get "GetCallOrder Could not find the call" in the IP 7000 log.
All configuration is identical to the working VVX and IP 6000 except the line registration.
EDIT: UC version 4.0.10.0568 and 4.0.1.13681 were tested and have the same result.
EDIT: rtosNetwork net02: netwSend() - sendto() call failed happens on every ring before pickup
EDIT: Using FreeSwitch 1.4
Thanks in advance for the help!!
Adrian
04-17-2016 08:37 AM
Hello Adrian,
welcome to the Polycom Community.
We need some traces and SIP logging at 0 in order to check for anything.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

04-18-2016 09:52 AM
Hello,
Thank you for the quick reply. I have changed the hosts, extensions and IPs in the log file to host.host.com, 1111 and 111.111.111.111. Everything about the host and the IP looked perfectly fine.
I did find a strange error that I highlighted in bold below. It looks like a codec error is causing a held state.
The current installed version is 4.0.1.13681
Log snippet:
000102.847|sip |3|03|UA Client INVITE INVITE trans state 'proceeding'->'terminated' by 200 resp 0 timeout(0x41825384) 000102.848|sip |1|03|CreateFailOverProxyList : Reg to Domain 'host.host.com' nPort 5060 000102.848|sip |1|03|CreateFailOverProxyList : For ACK Request nPort 5060 000102.848|sip |1|03|doDnsListLookup(tcp): doDnsSrvLookupForARecordList for 'host.host.com' port 5060 returned 1 results 000102.848|sip |1|03|doDnsListLookup(tcp): result 0 '111.111.111.111' port 5060 isInBound 0 000102.848|sip |1|03|CreateFailOverProxyList : 'TCP Only' for 'sip.successos.com' port 5060 IP 0 is 111.111.111.111' on tcp port 5060 000102.848|sip |2|03|CreateFailOverProxyList : Exit 'TCP Only' lookup with 1 IP Addresses 000102.848|sip |2|03|CreateFailOverProxyList : IP 1 is 111.111.111.111' on tcp port 5060 000102.848|sip |1|03|CTcp::Send(TCP) address 111.111.111.111 port 5060 can Connect 1 000102.849|sip |2|03|adjustRetransWhenTimerCreated UA Client INVITE ACK state 'terminated' timeout=65 (0x41825384) 000102.849|sip |3|03|GetRemotePartyAddress from 'Remote-Party-ID' 000102.849|sip |3|03|CStkCall::OnEvNewDest Unchanged display '1111' user '' 000102.849|sip |2|03|CStateInviteClient::OnEvResponse Normal case 000102.849|sip |3|03|CStkCall::RemoteSdpAnswer(1) -> ReportCodec( 1) 000102.849|sip |2|03|CStkCall::ReportCodec: held set true due to m_MediaArray[i].m_inetAddr == 0 000102.849|sip |3|03|CStkCall::ReportCodec: call state 'RingBack' exit with held 1 (0x418767e4) 000102.850|sip |1|03|Dialog 'idc86f265e' State 'Early'->'Confirmed' 000102.850|sip |3|03|CStkCall::NewCallState 'RingBack'->'Held' (0x418767e4) 000102.850|sip |2|03|SipOnEvCallNewState 418767e4,42c7dd9c 7,Held 000102.907|sip |1|03|MsgSipTcpPacket 000102.909|sip |2|03|CCallBase::IsChallenged 'UPDATE' Dialog Tag '622959DD-88BF8770' pRequest Tag '622959DD-88BF8770' state 'Confirmed' 000102.909|sip |2|03|new UA Server Non-INVITE trans state 'callingTrying', timeout=0 (0x41828fc4) 000102.909|sip |3|03|GetRemotePartyAddress from 'P-Asserted-Identity'
04-18-2016 10:02 AM
Hello Adrian,
The community's VoIP FAQ contains this post here:
Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?
Resolution: Please check => here <=
The above shows how to get SIP debug logs as your log is not in debug.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

04-18-2016 10:17 AM
PART ONE:
Here it is... the whole shabang with global debug on. I did change the host names and IPs
I did upgrade since the last post to:
Phone Model SoundStation IP 7000
Part Number 3111-40000-001 Rev:J
UC Software Version 4.0.10.0568
BootROM Software Version 5.0.1.10553
myhost.domain.com -> sip server
123.123.123.123 -> sip server
456.456.456.456 -> local gateway wan ip
10.10.10.1 -> internal address of sip server
10.10.10.50 -> internal address of '1111' phone (IP 7000) (Call from)
10.10.10.120 -> internal address of '2222' phone (VVX 500) (Call to)
000434.312|copy |4|03|Configuration of URL failed 000434.312|cfg |4|03|Prov|Uploading phoneWeb.cfg failed 000435.713|sip |0|03|>>> Data Send TCP port:5060 000435.713|sip |0|03| 000435.713|sip |0|03| 000435.713|sip |0|03| 000435.713|sip |0|03| 000435.713|sip |0|03| 000435.713|sip |0|03| 000435.713|sip |0|03| 000435.713|sip |0|03| 000435.736|sip |0|03|<<< Data received TCP 000435.736|sip |0|03| 000435.736|sip |1|03|MsgSipTcpPacket 000435.736|sip |5|03|Can not decode the packet 000435.844|sip |2|03|SipCallNew 0 local port 2224 call appearance -1 IsRtrv 0 dialog 0 000435.845|sip |2|03|CStkDialog::CStkDialog SetAddressLocal Config '1111' <1111@host.domain.com:0> 000435.845|sip |2|03|CStkDialog::CStkDialog AddressLocal set to Config 000435.845|sip |3|03|CStkDialog::SetAddressLocal localTag set to '' 000435.845|sip |3|03|CStkDialog::SetAddressLocal new address added of 1 000435.845|sip |2|03|CStkDialog::CStkDialog TAG 'A26282A7-A7F800DC' generated 000435.845|sip |2|03|CStkDialog::CStkDialog local addr '1111' <1111@host.domain.com:0> Tag 'A26282A7-A7F800DC' 000435.845|sip |2|03|CStkDialog::CStkDialog exit 0x41938ff4 local list size 1 000435.845|sip |2|03|CStkDialogList::CreateDialogObject localTarg usr '1111' 000435.845|sip |2|03|CUser::CallNew 0x42d46e64 0x4192107c CallAppr 0 IsRetrieve 0 ThrdParty '' Dialog 0x0 isCentConf 0 000435.845|sip |3|03|CStkCall::NewCallState reason 15 'Unknown'->'Dialtone' (0x4192107c) 000435.845|sip |2|03|SipOnEvCallNewState 4192107c,42d46e64 0,Dialtone 000435.846|sip |2|03|SipCallMake 2222 000435.846|sip |2|03|new UA Client INVITE trans state 'callingTrying', timeout=0 (0x418cfcbc) 000435.846|sip |1|03|CreateFailOverProxyList : Reg to Domain 'host.domain.com' nPort 0 000435.846|sip |1|03|CreateFailOverProxyList : For INVITE Request nPort 0 000435.847|sip |1|03|doDnsListLookup(tcp): doDnsSrvLookupForARecordList for 'host.domain.com' port 0 returned 1 results 000435.847|sip |1|03|doDnsListLookup(tcp): result 0 '456.456.456.456' port 0 isInBound 0 000435.847|sip |1|03|CreateFailOverProxyList : 'TCP Only' for 'host.domain.com' port 0 IP 0 is '456.456.456.456' on tcp port 0 000435.847|sip |1|03|CreateFailOverProxyList : 'TCP Only' Add rest Total to Try 1 000435.847|sip |2|03|CreateFailOverProxyList : Exit 'TCP Only' lookup with 1 IP Addresses 000435.847|sip |2|03|CreateFailOverProxyList : IP 1 is '456.456.456.456' on tcp port 0 000435.847|sip |1|03|CTcp::Send(TCP) address 456.456.456.456 port 5060 can Connect 1 000435.847|sip |0|03|>>> Data Send TCP port:5060 000435.847|sip |0|03| INVITE sip:2222@host.domain.com;user=phone;transport=tcp SIP/2.0 000435.847|sip |0|03| Via: SIP/2.0/TCP 10.10.10.50;branch=z9hG4bKf62d6f9795B10EC 000435.847|sip |0|03| From: "1111" <sip:1111@host.domain.com>;tag=A26282A7-A7F800DC 000435.847|sip |0|03| To: <sip:2222@host.domain.com;user=phone> 000435.847|sip |0|03| CSeq: 1 INVITE 000435.847|sip |0|03| Call-ID: 1a76d287-658fcafc-1a846b77@10.10.10.50 000435.847|sip |0|03| Contact: <sip:1111@10.10.10.50;transport=tcp> 000435.847|sip |0|03| Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER 000435.847|sip |0|03| User-Agent: PolycomSoundStationIP-SSIP_7000-UA/4.0.10.0568 000435.847|sip |0|03| Accept-Language: en 000435.847|sip |0|03| Supported: 100rel,replaces 000435.847|sip |0|03| Allow-Events: conference,talk,hold 000435.847|sip |0|03| Max-Forwards: 70 000435.847|sip |0|03| Content-Type: application/sdp 000435.847|sip |0|03| Content-Length: 517 000435.847|sip |0|03| 000435.847|sip |0|03| v=0 000435.848|sip |0|03| o=- 1416037385 1416037385 IN IP4 10.10.10.50 000435.848|sip |0|03| s=Polycom IP Phone 000435.848|sip |0|03| c=IN IP4 10.10.10.50 000435.848|sip |0|03| t=0 0 000435.848|sip |0|03| a=sendrecv 000435.848|sip |0|03| m=audio 2224 RTP/AVP 106 115 99 9 102 0 8 18 127 000435.848|sip |0|03| a=rtpmap:106 SIREN22/48000 000435.848|sip |0|03| a=fmtp:106 bitrate=64000 000435.848|sip |0|03| a=rtpmap:115 G7221/32000 000435.848|sip |0|03| a=fmtp:115 bitrate=48000 000435.848|sip |0|03| a=rtpmap:99 SIREN14/16000 000435.848|sip |0|03| a=fmtp:99 bitrate=48000 000435.848|sip |0|03| a=rtpmap:9 G722/8000 000435.848|sip |0|03| a=rtpmap:102 G7221/16000 000435.848|sip |0|03| a=fmtp:102 bitrate=32000 000435.848|sip |0|03| a=rtpmap:0 PCMU/8000 000435.848|sip |0|03| a=rtpmap:8 PCMA/8000 000435.848|sip |0|03| a=rtpmap:18 G729/8000 000435.848|sip |0|03| a=fmtp:18 annexb=no 000435.848|sip |0|03| a=rtpmap:127 telephone-event/8000 000435.848|sip |2|03|adjustRetransWhenTimerCreated UA Client INVITE INVITE state 'callingTrying' timeout=65 (0x418cfcbc) 000435.848|sip |3|03|CStkCall::NewCallState reason 15 'Dialtone'->'Proceeding' (0x4192107c) 000435.849|sip |2|03|SipOnEvCallNewState 4192107c,42d46e64 2,Proceeding 000435.875|sip |0|03|<<< Data received TCP 000435.875|sip |0|03| SIP/2.0 100 Trying 000435.875|sip |0|03| Via: SIP/2.0/TCP 10.10.10.50;branch=z9hG4bKf62d6f9795B10EC;received=123.123.123.123;rport=61539 000435.875|sip |0|03| From: "1111" <sip:1111@host.domain.com>;tag=A26282A7-A7F800DC 000435.875|sip |0|03| To: <sip:2222@host.domain.com;user=phone> 000435.875|sip |0|03| Call-ID: 1a76d287-658fcafc-1a846b77@10.10.10.50 000435.875|sip |0|03| CSeq: 1 INVITE 000435.875|sip |0|03| User-Agent: FreeSWITCH-mod_sofia/1.4.26+git~20151023T152155Z~9fcf3e0c9a~64bit 000435.875|sip |0|03| Content-Length: 0 000435.875|sip |0|03| 000435.875|sip |1|03|MsgSipTcpPacket 000435.876|sip |1|03|SipOnCommand: response 100,INVITE 000435.876|sip |1|03|SipOnCommand: response 100,INVITE matches user 1 of 1 '1111' 000435.876|sip |3|03|UA Client INVITE INVITE trans state 'callingTrying'->'proceeding' by 100 resp 65 timeout(0x418cfcbc) 000435.876|sip |2|03|CTrans:: INVITE InvTran reTrans ALREADY stopped in 'proceeding' state at retryCount 0 code 100, timeout=65 (0x418cfcbc) 000435.876|sip |3|03|GetRemotePartyAddress from 'To' 000435.876|sip |3|03|CStkCall::OnEvNewDest (0x4192107c) new display '' user '2222' old 'From' new 'To' source 000435.876|sip |2|03|SipOnEvNewDest 4192107c,42d46e64,2222, 000435.877|sip |3|03|CStkCall::NewCallState reason 15 'Proceeding'->'Proceeding' (0x4192107c) 000435.877|sip |2|03|SipOnEvCallNewState 4192107c,42d46e64 2,Proceeding 000436.135|sip |0|03|<<< Data received TCP 000436.136|sip |0|03| SIP/2.0 183 Session Progress 000436.136|sip |0|03| Via: SIP/2.0/TCP 10.10.10.50;branch=z9hG4bKf62d6f9795B10EC;received=123.123.123.123;rport=61539 000436.136|sip |0|03| From: "1111" <sip:1111@host.domain.com>;tag=A26282A7-A7F800DC 000436.136|sip |0|03| To: <sip:2222@host.domain.com;user=phone>;tag=j12K50Qj4Zc3a 000436.136|sip |0|03| Call-ID: 1a76d287-658fcafc-1a846b77@10.10.10.50 000436.136|sip |0|03| CSeq: 1 INVITE 000436.136|sip |0|03| Contact: <sip:2222@host.domain.com:5060;transport=tcp> 000436.136|sip |0|03| User-Agent: FreeSWITCH-mod_sofia/1.4.26+git~20151023T152155Z~9fcf3e0c9a~64bit 000436.136|sip |0|03| Accept: application/sdp 000436.136|sip |0|03| Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE 000436.136|sip |0|03| Supported: timer, path, replaces 000436.136|sip |0|03| Allow-Events: talk, hold, conference, presence, as-feature-event, dialog, line-seize, call-info, sla, include-session-description, presence.winfo, message-summary, refer 000436.136|sip |0|03| Content-Type: application/sdp 000436.136|sip |0|03| Content-Disposition: session 000436.136|sip |0|03| Content-Length: 230 000436.136|sip |0|03| Remote-Party-ID: "2222" <2222>;party=calling;privacy=off;screen=no 000436.136|sip |0|03| 000436.136|sip |0|03| v=0 000436.136|sip |0|03| o=FreeSWITCH 1460973605 1460973606 IN IP4 host.domain.com 000436.136|sip |0|03| s=FreeSWITCH 000436.136|sip |0|03| c=IN IP4 host.domain.com 000436.136|sip |0|03| t=0 0 000436.136|sip |0|03| m=audio 21936 RTP/AVP 9 127 000436.136|sip |0|03| a=rtpmap:9 G722/8000 000436.136|sip |0|03| a=rtpmap:127 telephone-event/8000 000436.136|sip |0|03| a=fmtp:127 0-16 000436.136|sip |0|03| a=ptime:20 000436.136|sip |1|03|MsgSipTcpPacket 000436.137|sip |1|03|SipOnCommand: response 183,INVITE 000436.137|sip |1|03|SipOnCommand: response 183,INVITE matches user 1 of 1 '1111' 000436.137|sip |3|03|CStateInviteServer::CStateInviteServer central conf user user '' found in contact user '2222' for cent conf URI ''. Set is focus 000436.137|sip |3|03|CCallBase::OnEvResponse isFocus set for call 0x4192107c 000436.138|sip |3|03|CStkDialog::CreateRouteSet: transport set to Target URI 'TCP' 000436.139|sip |3|03|GetRemotePartyAddress from 'Remote-Party-ID' 000436.139|sip |3|03|CStkCall::OnEvNewDest (0x4192107c) new display '2222' user '' old 'To' new 'Remote-Party-ID' source 000436.139|sip |2|03|SipOnEvNewDest 4192107c,42d46e64,,2222 000436.139|sip |1|03|Dialog 'id0dc05acc' State 'Trying'->'Early' 000436.139|sip |3|03|CStkCall::NewCallState reason 15 'Proceeding'->'RingBack' (0x4192107c) 000436.139|sip |2|03|SipOnEvCallNewState 4192107c,42d46e64 3,{NULL} 000436.140|sip |3|03|CStkCall::RemoteSdpAnswer(1) -> ReportCodec( 0) 000436.140|sip |2|03|CStkCall::ReportCodec: held set true due to m_MediaArray[i].m_inetAddr == 0 000436.140|sip |2|03|SipOnEvNewCodec 0,9 9 G722/8000 21936,2224 ptime=20,dir 2 index 0 lastCodec 1 callWithVideo 0 bandwidth -1

04-18-2016 10:17 AM
PART 2:
000436.141|sip |2|03|SipOnEvNewCodec 0,127 127 telephone-event/8000 21936,2224 ptime=0,dir 2 index 0 lastCodec 1 callWithVideo 0 bandwidth -1 000436.243|net |2|03|NWIF: nw_setlocalhold() - setting local hold (0) 2. 000436.243|sip |3|03|CStkCall::ReportCodec: call state 'RingBack' exit with held 1 (0x4192107c) 000436.243|sip |3|03|CStateInviteClient::OnEvResponse 183 SDP present 000436.303|net |2|03|NWIF: nw_setlocalhold() - setting local hold (0) 2. 000437.285|net |4|03|rtosNetwork: netwTask() - Can't find associated CCB. 000437.498|net |4|03|rtosNetwork net02: netwSend() - sendto() call failed. fd 1114832112 errno=130 000437.799|sip |0|03|<<< Data received TCP 000437.799|sip |0|03| SIP/2.0 200 OK 000437.799|sip |0|03| Via: SIP/2.0/TCP 10.10.10.50;branch=z9hG4bKf62d6f9795B10EC;received=123.123.123.123;rport=61539 000437.799|sip |0|03| From: "1111" <sip:1111@host.domain.com>;tag=A26282A7-A7F800DC 000437.799|sip |0|03| To: <sip:2222@host.domain.com;user=phone>;tag=j12K50Qj4Zc3a 000437.799|sip |0|03| Call-ID: 1a76d287-658fcafc-1a846b77@10.10.10.50 000437.799|sip |0|03| CSeq: 1 INVITE 000437.799|sip |0|03| Contact: <sip:2222@host.domain.com:5060;transport=tcp> 000437.799|sip |0|03| User-Agent: FreeSWITCH-mod_sofia/1.4.26+git~20151023T152155Z~9fcf3e0c9a~64bit 000437.799|sip |0|03| Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE 000437.799|sip |0|03| Supported: timer, path, replaces 000437.799|sip |0|03| Allow-Events: talk, hold, conference, presence, as-feature-event, dialog, line-seize, call-info, sla, include-session-description, presence.winfo, message-summary, refer 000437.799|sip |0|03| Session-Expires: 120;refresher=uas 000437.799|sip |0|03| Content-Type: application/sdp 000437.799|sip |0|03| Content-Disposition: session 000437.799|sip |0|03| Content-Length: 230 000437.799|sip |0|03| Remote-Party-ID: "2222" <2222>;party=calling;privacy=off;screen=no 000437.799|sip |0|03| 000437.799|sip |0|03| v=0 000437.799|sip |0|03| o=FreeSWITCH 1460973605 1460973606 IN IP4 host.domain.com 000437.799|sip |0|03| s=FreeSWITCH 000437.799|sip |0|03| c=IN IP4 host.domain.com 000437.799|sip |0|03| t=0 0 000437.799|sip |0|03| m=audio 21936 RTP/AVP 9 127 000437.799|sip |0|03| a=rtpmap:9 G722/8000 000437.799|sip |0|03| a=rtpmap:127 telephone-event/8000 000437.799|sip |0|03| a=fmtp:127 0-16 000437.799|sip |0|03| a=ptime:20 000437.799|sip |1|03|MsgSipTcpPacket 000437.801|sip |1|03|SipOnCommand: response 200,INVITE 000437.801|sip |1|03|SipOnCommand: response 200,INVITE matches user 1 of 1 '1111' 000437.801|sip |3|03|CStkDialog::CreateRouteSet: transport set to Target URI 'TCP' 000437.801|sip |3|03|UA Client INVITE INVITE trans state 'proceeding'->'terminated' by 200 resp 0 timeout(0x418cfcbc) 000437.801|sip |1|03|CreateFailOverProxyList : Reg to Domain 'host.domain.com' nPort 5060 000437.801|sip |1|03|CreateFailOverProxyList : For ACK Request nPort 5060 000437.801|sip |1|03|doDnsListLookup(tcp): doDnsSrvLookupForARecordList for 'host.domain.com' port 5060 returned 1 results 000437.801|sip |1|03|doDnsListLookup(tcp): result 0 '456.456.456.456' port 5060 isInBound 0 000437.801|sip |1|03|CreateFailOverProxyList : 'TCP Only' for 'host.domain.com' port 5060 IP 0 is '456.456.456.456' on tcp port 5060 000437.801|sip |2|03|CreateFailOverProxyList : Exit 'TCP Only' lookup with 1 IP Addresses 000437.802|sip |2|03|CreateFailOverProxyList : IP 1 is '456.456.456.456' on tcp port 5060 000437.802|sip |1|03|CTcp::Send(TCP) address 456.456.456.456 port 5060 can Connect 1 000437.802|sip |0|03|>>> Data Send TCP port:5060 000437.802|sip |0|03| ACK sip:2222@host.domain.com:5060;transport=tcp SIP/2.0 000437.802|sip |0|03| Via: SIP/2.0/TCP 10.10.10.50;branch=z9hG4bK72a46f0c4AB3FA67 000437.802|sip |0|03| From: "1111" <sip:1111@host.domain.com>;tag=A26282A7-A7F800DC 000437.802|sip |0|03| To: <sip:2222@host.domain.com;user=phone>;tag=j12K50Qj4Zc3a 000437.802|sip |0|03| CSeq: 1 ACK 000437.802|sip |0|03| Call-ID: 1a76d287-658fcafc-1a846b77@10.10.10.50 000437.802|sip |0|03| Contact: <sip:1111@10.10.10.50;transport=tcp> 000437.802|sip |0|03| Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER 000437.802|sip |0|03| User-Agent: PolycomSoundStationIP-SSIP_7000-UA/4.0.10.0568 000437.802|sip |0|03| Accept-Language: en 000437.802|sip |0|03| Max-Forwards: 70 000437.802|sip |0|03| Content-Length: 0 000437.802|sip |0|03| 000437.802|sip |2|03|adjustRetransWhenTimerCreated UA Client INVITE ACK state 'terminated' timeout=65 (0x418cfcbc) 000437.802|sip |3|03|GetRemotePartyAddress from 'Remote-Party-ID' 000437.802|sip |3|03|CStkCall::OnEvNewDest Unchanged display '2222' user '' 000437.802|sip |2|03|CStateInviteClient::OnEvResponse Normal case 000437.803|sip |3|03|CStkCall::RemoteSdpAnswer(1) -> ReportCodec( 1) 000437.803|sip |2|03|CStkCall::ReportCodec: held set true due to m_MediaArray[i].m_inetAddr == 0 000437.803|sip |2|03|SipOnEvNewCodec 0,9 9 G722/8000 21936,2224 ptime=20,dir 2 index 0 lastCodec 1 callWithVideo 0 bandwidth -1 000437.803|sip |2|03|SipOnEvNewCodec 0,127 127 telephone-event/8000 21936,2224 ptime=0,dir 2 index 0 lastCodec 1 callWithVideo 0 bandwidth -1 000437.803|sip |3|03|CStkCall::ReportCodec: call state 'RingBack' exit with held 1 (0x4192107c) 000437.803|sip |1|03|Dialog 'id0dc05acc' State 'Early'->'Confirmed' 000437.803|sip |3|03|CStkCall::NewCallState reason 15 'RingBack'->'Held' (0x4192107c) 000437.803|sip |2|03|SipOnEvCallNewState 4192107c,42d46e64 7,Held 000437.804|net |2|03|NWIF: nw_setlocalhold() - setting local hold (0) 2. 000437.858|sip |0|03|<<< Data received TCP 000437.858|sip |0|03| UPDATE sip:1111@10.10.10.50;transport=tcp SIP/2.0 000437.858|sip |0|03| Via: SIP/2.0/TCP host.domain.com;rport;branch=z9hG4bK3cN2cr7aUXXpc 000437.858|sip |0|03| Max-Forwards: 70 000437.858|sip |0|03| From: <sip:2222@host.domain.com;user=phone>;tag=j12K50Qj4Zc3a 000437.858|sip |0|03| To: "1111" <sip:1111@host.domain.com>;tag=A26282A7-A7F800DC 000437.858|sip |0|03| Call-ID: 1a76d287-658fcafc-1a846b77@10.10.10.50 000437.858|sip |0|03| CSeq: 90161707 UPDATE 000437.858|sip |0|03| Contact: <sip:2222@host.domain.com:5060;transport=tcp> 000437.858|sip |0|03| User-Agent: FreeSWITCH-mod_sofia/1.4.26+git~20151023T152155Z~9fcf3e0c9a~64bit 000437.858|sip |0|03| Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE 000437.858|sip |0|03| Supported: timer, path, replaces 000437.858|sip |0|03| Session-Expires: 120;refresher=uac 000437.859|sip |0|03| Min-SE: 120 000437.859|sip |0|03| Content-Type: application/sdp 000437.859|sip |0|03| Content-Disposition: session 000437.859|sip |0|03| Content-Length: 230 000437.859|sip |0|03| P-Asserted-Identity: "2222" <sip:2222@host.domain.com> 000437.859|sip |0|03| 000437.859|sip |0|03| v=0 000437.859|sip |0|03| o=FreeSWITCH 1460973605 1460973606 IN IP4 host.domain.com 000437.859|sip |0|03| s=FreeSWITCH 000437.859|sip |0|03| c=IN IP4 host.domain.com 000437.859|sip |0|03| t=0 0 000437.859|sip |0|03| m=audio 21936 RTP/AVP 9 127 000437.859|sip |0|03| a=rtpmap:9 G722/8000 000437.859|sip |0|03| a=rtpmap:127 telephone-event/8000 000437.859|sip |0|03| a=fmtp:127 0-16 000437.859|sip |0|03| a=ptime:20 000437.859|sip |1|03|MsgSipTcpPacket 000437.860|sip |3|03|CStkDialog::IsThisDialog 'UPDATE' contact '<sip:2222@host.domain.com:5060;transport=tcp>' != '<sip:2222@host.domain.com:5060;transport=tcp>' caused a Dialog Target Refresh 000437.860|sip |3|03|CStkDialog::CreateRouteSet: transport set to Target URI 'TCP' 000437.860|sip |2|03|CCallBase::IsChallenged 'UPDATE' Dialog Tag 'A26282A7-A7F800DC' pRequest Tag 'A26282A7-A7F800DC' state 'Confirmed' 000437.860|sip |2|03|new UA Server Non-INVITE trans state 'callingTrying', timeout=0 (0x418d365c) 000437.860|sip |3|03|GetRemotePartyAddress from 'P-Asserted-Identity' 000437.860|sip |3|03|CStkCall::OnEvNewDest (0x4192107c) new display '2222' user '2222' old 'Remote-Party-ID' new 'P-Asserted-Identity' source 000437.860|sip |2|03|SipOnEvNewDest 4192107c,42d46e64,2222,2222 000437.861|sip |2|03|Update comes with SDP 000437.862|sip |3|03|UA Server Non-INVITE UPDATE trans state 'callingTrying'->'completed' by 200 resp 65 timeout(0x418d365c) 000437.862|sip |1|03|doDnsListLookup(tcp): doDnsSrvLookupForARecordList for '456.456.456.456' port 5060 returned 1 results 000437.862|sip |1|03|doDnsListLookup(tcp): result 0 '456.456.456.456' port 5060 isInBound 1 000437.862|sip |1|03|doDnsListLookup(tcp): doDnsSrvLookupForARecordList for 'host.domain.com' port 0 returned 1 results 000437.862|sip |1|03|doDnsListLookup(tcp): result 0 '456.456.456.456' port 0 isInBound 0 000437.862|sip |1|03|CTcp::Send(TCP) address 456.456.456.456 port 5060 can Connect 1 000437.862|sip |0|03|>>> Data Send TCP port:5060 000437.863|sip |0|03| SIP/2.0 200 OK 000437.863|sip |0|03| Via: SIP/2.0/TCP host.domain.com;rport;branch=z9hG4bK3cN2cr7aUXXpc 000437.863|sip |0|03| From: <sip:2222@host.domain.com;user=phone>;tag=j12K50Qj4Zc3a 000437.863|sip |0|03| To: "1111" <sip:1111@host.domain.com>;tag=A26282A7-A7F800DC 000437.863|sip |0|03| CSeq: 90161707 UPDATE 000437.863|sip |0|03| Call-ID: 1a76d287-658fcafc-1a846b77@10.10.10.50 000437.863|sip |0|03| Contact: <sip:1111@10.10.10.50;transport=tcp> 000437.863|sip |0|03| User-Agent: PolycomSoundStationIP-SSIP_7000-UA/4.0.10.0568 000437.863|sip |0|03| Accept-Language: en 000437.863|sip |0|03| Content-Type: application/sdp 000437.863|sip |0|03| Content-Length: 517 000437.863|sip |0|03| 000437.863|sip |0|03| v=0 000437.863|sip |0|03| o=- 1416037385 1416037385 IN IP4 10.10.10.50 000437.863|sip |0|03| s=Polycom IP Phone 000437.863|sip |0|03| c=IN IP4 10.10.10.50 000437.863|sip |0|03| t=0 0 000437.863|sip |0|03| a=sendrecv 000437.863|sip |0|03| m=audio 2224 RTP/AVP 106 115 99 9 102 0 8 18 127 000437.863|sip |0|03| a=rtpmap:106 SIREN22/48000 000437.863|sip |0|03| a=fmtp:106 bitrate=64000 000437.863|sip |0|03| a=rtpmap:115 G7221/32000 000437.863|sip |0|03| a=fmtp:115 bitrate=48000 000437.863|sip |0|03| a=rtpmap:99 SIREN14/16000 000437.863|sip |0|03| a=fmtp:99 bitrate=48000 000437.863|sip |0|03| a=rtpmap:9 G722/8000 000437.863|sip |0|03| a=rtpmap:102 G7221/16000 000437.863|sip |0|03| a=fmtp:102 bitrate=32000 000437.863|sip |0|03| a=rtpmap:0 PCMU/8000 000437.863|sip |0|03| a=rtpmap:8 PCMA/8000 000437.863|sip |0|03| a=rtpmap:18 G729/8000 000437.863|sip |0|03| a=fmtp:18 annexb=no 000437.863|sip |0|03| a=rtpmap:127 telephone-event/8000 000437.863|sip |2|03|CTrans::InitRetrans for UA Server Non-INVITE UPDATE state 'completed' Server 2 of 2 (0x418d365c) 000437.863|sip |2|03|Session audio comes 000439.100|copy |4|03|Configuration of URL failed 000439.101|log |4|03|UtilLogC::uploadFifoLog: upload error. protocol 0 result = 8 000439.362|net |4|03|rtosNetwork: netwTask() - Can't find associated CCB. 000441.286|net |2|03|NWIF: nw_setlocalhold() - setting local hold (1) 2. 000441.322|sip |2|03|SipCallDrop 4192107c,42d46e64 reason 6 000441.322|sip |3|03|CStkCall::Drop(reason = 6) (0x4192107c) 000441.322|sip |2|03|new UA Client Non-INVITE trans state 'callingTrying', timeout=0 (0x418d4e1c) 000441.323|sip |1|03|CreateFailOverProxyList : Reg to Domain 'host.domain.com' nPort 5060 000441.323|sip |1|03|CreateFailOverProxyList : For BYE Request nPort 5060 000441.323|sip |1|03|doDnsListLookup(tcp): doDnsSrvLookupForARecordList for 'host.domain.com' port 5060 returned 1 results 000441.323|sip |1|03|doDnsListLookup(tcp): result 0 '456.456.456.456' port 5060 isInBound 0 000441.323|sip |1|03|CreateFailOverProxyList : 'TCP Only' for 'host.domain.com' port 5060 IP 0 is '456.456.456.456' on tcp port 5060 000441.323|sip |2|03|CreateFailOverProxyList : Exit 'TCP Only' lookup with 1 IP Addresses 000441.323|sip |2|03|CreateFailOverProxyList : IP 1 is '456.456.456.456' on tcp port 5060 000441.323|sip |1|03|CTcp::Send(TCP) address 456.456.456.456 port 5060 can Connect 1 000441.323|sip |0|03|>>> Data Send TCP port:5060 000441.323|sip |0|03| BYE sip:2222@host.domain.com:5060;transport=tcp SIP/2.0 000441.323|sip |0|03| Via: SIP/2.0/TCP 10.10.10.50;branch=z9hG4bK7a0f3d1c677B3F57 000441.323|sip |0|03| From: "1111" <sip:1111@host.domain.com>;tag=A26282A7-A7F800DC 000441.323|sip |0|03| To: <sip:2222@host.domain.com;user=phone>;tag=j12K50Qj4Zc3a 000441.323|sip |0|03| CSeq: 2 BYE 000441.323|sip |0|03| Call-ID: 1a76d287-658fcafc-1a846b77@10.10.10.50 000441.323|sip |0|03| Contact: <sip:1111@10.10.10.50;transport=tcp> 000441.323|sip |0|03| User-Agent: PolycomSoundStationIP-SSIP_7000-UA/4.0.10.0568 000441.323|sip |0|03| Accept-Language: en 000441.323|sip |0|03| Max-Forwards: 70 000441.323|sip |0|03| Content-Length: 0 000441.323|sip |0|03| 000441.324|sip |1|03|Dialog 'id0dc05acc' State 'Confirmed'->'Terminated' 000441.324|sip |3|03|CStkCall::NewCallState reason 15 'Held'->'Idle' (0x4192107c) 000441.324|sip |2|03|SipOnEvCallNewState 4192107c,42d46e64 10,Idle 000441.366|sip |0|03|<<< Data received TCP 000441.366|sip |0|03| SIP/2.0 200 OK 000441.366|sip |0|03| Via: SIP/2.0/TCP 10.10.10.50;branch=z9hG4bK7a0f3d1c677B3F57;received=123.123.123.123;rport=61539 000441.366|sip |0|03| From: "1111" <sip:1111@host.domain.com>;tag=A26282A7-A7F800DC 000441.366|sip |0|03| To: <sip:2222@host.domain.com;user=phone>;tag=j12K50Qj4Zc3a 000441.366|sip |0|03| Call-ID: 1a76d287-658fcafc-1a846b77@10.10.10.50 000441.366|sip |0|03| CSeq: 2 BYE 000441.366|sip |0|03| User-Agent: FreeSWITCH-mod_sofia/1.4.26+git~20151023T152155Z~9fcf3e0c9a~64bit 000441.366|sip |0|03| Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE 000441.366|sip |0|03| Supported: timer, path, replaces 000441.366|sip |0|03| Content-Length: 0 000441.366|sip |0|03| 000441.366|sip |1|03|MsgSipTcpPacket 000441.367|sip |1|03|SipOnCommand: response 200,BYE 000441.367|sip |1|03|SipOnCommand: response 200,BYE matches user 1 of 1 '1111' 000441.367|sip |3|03|UA Client Non-INVITE BYE trans state 'callingTrying'->'completed' by 200 resp 10 timeout(0x418d4e1c) 000441.367|sip |2|03|CTrans:: BYE NonInv reTrans ALREADY stopped in 'completed' state at retryCount 0 code 200, timeout=10 (0x418d4e1c) 000441.367|sip |2|03|CStateByeClient::OnEvResponse 200 000442.712|sip |1|03|Client State finished ACK (0x41938ff4)