Can I Move the Paging Feature Icon to the Home Screen?

raiceo · ‎08-24-2023

Our environment is using a mix of CCX 400 and CCX 500 desk phones, and we have the paging feature enabled and working.

Our users have asked if it's possible to move the "Paging" icon from the hamburger menu at the top left to the home screen, however I can't find any mention of this being possible in the manual or documentation. Is it possible to move the paging icon from the hamburger menu to the home screen?

SteffenBaierUK · ‎08-24-2023

Hello @raiceo ,

Welcome to the HP community.

Unfortunately, Your post does not contain the currently used Software version for the HP Poly product or the Partner application you are using.

This is important especially in the future when someone finds this post in days, months, or years to come.

For Poly IP phones please provide if this is PVOS, UC Software, or ObiEdition. For current Video products please include the Provider used.

From our FAQ:

Nov 25, 2011 Question: How can I change the functionality of a softkey button/use EFK?

Resolution: Please check => here <=

the above documents the possibility around Softkeys and the CCX phones.

Best regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

raiceo · ‎08-24-2023

Currently running "Poly CCX 500 Business Media Phones Software 8.1.3" for the CCX500's, and "Poly CCX 400 Business Media Phones Software 8.1.3" for the CCX 400's from Latest Poly CCX Software Releases | Poly, formerly Plantronics & Polycom.

To better demonstrate what I am talking about I've provided images:

I am attempting to move the function of this button in the hamburger menu:

to the home screen here:

The link you've provided above seems to show how I can configure a softkey and access it via the hamburger menu, but I need the paging softkey to be accessible from the home page. Is that possible?

SteffenBaierUK · ‎08-24-2023

Hello @raiceo

I believe you cannot do this.

Best regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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