Can Polycom VVX IP Phones Be Setup for Teams Calling

[CalebHarriott]

Is it possible to have firmware changed for Polycom VVX phones to be used a Microsoft Team Calling devices? 

[SteffenBaierUK]

Hello @CalebHarriott ,

Welcome to the HP community.

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, the HP Poly Software, or the Partner application you are using.

This is important especially in the future when someone finds this post in days, months, or years to come. Please do not simply edit the original post but reply with the versions.

From our UC FAQ:

Dec 6, 2011 Question: What Phone Models support the LYNC 2010, LYNC 2013, Microsoft Skype for Business, Microsoft Teams 3PIP gateway (retired 31.07.2023 >here< please move to Microsoft Teams SIP gateway >here<), Microsoft SIP gateway or Teams?

Resolution: Please check => here <=

or

Apr 19, 2022 Question: Can I use compatible Poly SIP phones with the new Microsoft SIP Gateway?

Resolution: More details >here< and please be aware this is not the Microsoft 3PIP gateway using compatible Poly Phones using the Skype for Business Base Profile

Only compatible Poly CCX phones can run a native Teams Android application. Compatible VVX phones can only be used as Microsoft Teams SIP Gateway.

If an issue like this cannot be resolved via a public community post, please work with our support organization in your region. Details on how to contact us are in my signature

Best regards

Steffen Baier