Solved: Configurar Fecha y Hora de telefono Polycom 331 - HP Support Community

Anonymous · ‎10-11-2013

buen dia tengo un problema con unos telefonos polycom del modelo 331 ya que al firmarse en mi conmutador este no acepta la hora y fecha del sistema, entre a la configuracion del telefono via web y le cambie para que tome la direccion del comutador y nada, dice que hay que actualizar el firnware pero no como hacerlo.

muchas gracaias por su ayuda.

SteffenBaierUK · ‎10-11-2013

Hello carloscanul,

I would suggest you rwork with your Polycom reseller and/or Polycom support directly.

The FAQ post explains all possibilities and how to troubleshoot this.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎10-11-2013

Hello carloscanul,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 28, 2013 Question: Time and Date flashing or unable to set time correctly

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎10-11-2013

ya hice esas pruebas y ni asi funciona me toma la fecha de 31/12/2006 con horario de 6 horas adelantadas.

ya no se que mas pueda ser.

agradezco su ayuda

SteffenBaierUK · ‎10-11-2013

Hello carloscanul,

I would suggest you rwork with your Polycom reseller and/or Polycom support directly.

The FAQ post explains all possibilities and how to troubleshoot this.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Configurar Fecha y Hora de telefono Polycom 331

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