• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
Locked

‎08-17-2023 10:14 AM

HP Recommended
Product: VVX 250

Greetings,

I am currently using a Poly VVX250 deskphone.

I would like to know if there is a way to re-arrange the softkey (while the call is active) on the phone to be as below:

I was able to disable the end call button, but I am not sure on how to make the Transfer and Conference softkey button to appear on the 1st page of the phone display (while the call is active).

HoldTransferConfrncMore
ParkLinesT2VM 



 

 

Thanks

Tags (1)
1 REPLY 1

‎08-17-2023 10:31 AM - edited ‎08-17-2023 10:34 AM

HP Recommended

Hello @Said8 ,

 

Welcome to the HP community.

 

Unfortunately, Your post does not contain the currently used Software version for the HP Poly product. We also do not know if this is UC Software or ObiEdition.

 

This is important especially in the future when someone finds this post in days, months, or years to come.

 

Our Public FAQ contains for UC Software this:

 

Nov 25, 2011 Question: How can I change the functionality of a softkey button/use EFK?

Resolution: Please check => here <=

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.