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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Dear All,

 

Egypt starts Daylight saving from 15 May, does any one has an idea if there's a fix that should installed on polycom phone devices to set the daylight time configuration.

 

thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Marwan,

As already explained in my prior reply any software changes to the optimizd for LYNC phones must come from Microsoft so I would advise you to contact Microsoft directly.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello Marwan,

welcome to the Polycom Community.

Any software changes to the optimizd for LYNC phones must come from Microsoft so I would advise you to contact Microsoft directly.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello Steffen, 

 

Thank you very much for your response,

unfortunately microsoft didn't provide any hotfix for polycom phones regarding Daylight time saving.

 

we can only fix this issue if we configured another time zone on the phones.

 

if you know any software that can change time zone configuration on polycom phones CX 500, 600 and 700 remotly that would be great and would help me solve this issue.

 

thanks again and best regards.

HP Recommended

Hello Marwan,

As already explained in my prior reply any software changes to the optimizd for LYNC phones must come from Microsoft so I would advise you to contact Microsoft directly.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.