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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- External Audio Connection for Polycom VVX 400

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11-17-2014 09:41 AM
I'd like to connect my VVX 400 to an external audio mixer and microphone via the additional RJ9 port. I've tried an RJ9 to split (mic & spkr) 3.5mm adapter cable and get the mic signal coupling to the spkr. Thus creating an audio loop effect. Is there a Polycom recommended device that can be used to achieve what I'd like to do?
as an FYI - I use the phone for a radio program and want to communicate to listeners and feed the conversation over the airways simultaneously.
Thanks
11-17-2014 01:55 PM
Hello Riddimryda,
welcome to the Polycom Community.
This kind of usecase is not really what the phones or the headset port specifically are designed for.
I would suggest you look at something like a SoundStructure with a VoIP card.
Another option could be a SoundStation IP 7000 with the multimod module as this offers Speaker and Microphone ports.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

11-02-2017 07:14 AM
Hi. Sorry I can't respond but have question about your setup and splitter used. My scenario is I have a client with an old paging system that connects to an amplifier via two wires. What will happen in my case is that communication will only be one-way so I'm not sure if the looping will be of concern for me. Could you let me know what adapter you used to take out of the VVX? Thanks.
11-02-2017 07:29 AM
Hello Riddimryda,
welcome to the Polycom Community.
The only official part I could think of is => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN