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- [FAQ]Can I customize my Number displayed on my Poly Realpres...
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04-16-2024 06:46 AM - edited 04-16-2024 06:47 AM
It may be desirable to change the way a phone number is being displayed using a Poly Trio.
The standard setup using Skype for Business would automatically utilize the Number from the Skype for Business Server.
Phone Number and Label Parameters | |
Parameter | Permitted Values |
Template | |
homeScreen.customLabel | Specify the label to display on the phone's Home screen when homeScreen.labelType="Custom". The label can be 0 to 255 characters. Null (default) |
features.cfg | |
homeScreen.labelLocation | Specify where the label displays on the screen. |
features.cfg | StatusBar (default) - The phone displays the custom label in the status bar at the top of the screen. |
BelowDate - The phone displays the custom label on the Home screen only, just below the time and date. | |
homeScreen.labelType | Specify the type of label to display on the phone's Home screen. |
features.cfg | PhoneNumber (default) |
• When the phone is set to use Skype Base Profile, the phone number is derived from the Skype for Business server. Custom - Custom alphanumeric string between 0 and 255 characters. None - Don't display a label. |
Example:
Configure the Phone Number or Label from the Phone
You can configure display of the phone number or label on the Home screen from the phone.
To configure display of the phone number of label on the Home screen from the phone:
» On the phone, go to Settings > Advanced > Administration Settings > Home Screen Label.
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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