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HP Recommended
Polycom supports the functionality of Phones sending Telephony Event Notifications to one or multiple remote servers
Option 1 Enabling the Functionality via the Web Browser:
Browse to the IP Address of the Phone and then choose Settings => Applications
NOTE: The User Login and Logout does not work with LYNC or Skype for Business and is for => this <= feature only!
The Telephony Notification URL is the destination for the HTTP POST message in XML format containing the relevant notification
Option 2 Enabling the Functionality via configuration files:
<event apps.telNotification.incomingEvent="1" apps.telNotification.URL="10.252.149.106:6400" />
In both of the above examples the URL (10.252.149.106) we have utilized is for example a local PC listening with a socket on port 6400. Both the URL and the port can be defined freely. No port means port 80.
An example Event of an Incoming call to a phone is reported in this format:
Receiving Events:
POST / HTTP/1.1
Accept: image/bmp, application/xhtml+xml
Host: 10.252.149.106:6400
User-Agent: Microbrowser/1.1 PolycomVVX-VVX_410-UA/5.3.0.3844 Type/Application
Content-Length: 466
Content-Type: text/xml
<PolycomIPPhone>
<IncomingCallEvent>
<PhoneIP>10.252.149.109</PhoneIP>
<MACAddress>0004f280623c</MACAddress>
<LineNumber>1</LineNumber>
<CallingPartyName>steff-vvx2</CallingPartyName>
<CallingPartyNumber>sip:[email protected]</CallingPartyNumber>
<CalledPartyName>steff-vvx1</CalledPartyName>
<CalledPartyNumber>sip:[email protected]@t3voipuk.lab</CalledPartyNumber>
<TimeStamp>2014-11-24T15:10:54+00:00</TimeStamp>
</IncomingCallEvent>
</PolycomIPPhone>A simple free tool like Websnarf from => here <= could be used to receive these messages
I have attached my modified Version.
It's pretty simple:
In my example, it was running within the Temp Directory which had a DIR subdirectory and was listening to port 8080.
For each received Telephony Event it would write an XML file into the DIR Directory.
Troubleshooting:
1128172816|wmgr |4|00|Unable to send notification to Setting the logging Levels manually:
- Settings > Logging > Global Settings > Global Log Level Limit > Debug
- Settings > Logging > Global Settings > Global Log Level Limit > Log File Size (Kbytes) > VVX/SPIP/SSIP prior to 5.5.0 = 180
- Settings > Logging > Global Settings > Global Log Level Limit > Log File Size (Kbytes) > Edge E, Trio 8300 & Trio 8300, Edge E or VVX after 5.5.0 = 1000
- Settings > Logging > Global Settings > Global Log Level Limit > Log File Size (Kbytes) > Edge E (8.2.1 or later), Trio 8800,8500, C60 or CCX 10240
- Settings > Logging > Module Log Level Limits > Wapp Mgr > Debug
