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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎04-17-2024 07:44 AM - edited ‎04-17-2024 07:45 AM

HP Recommended

It may be preferable to disable the pop up messages during a freshly booted Polycom VVX Business Media Phone introduced since UC Software 5.9.0 or later

 

The below configuration lets a user disable this by utilizing the Web Interface “Utilities > Import & Export Configuration > Import Configuration” and importing the attached file.

 

<?xml version="1.0" standalone="yes"?>
<!-- disable the pop up during boot to display the phone status -->
<test up.phoneBootStatusPopupEnabled="0" />

 

 

UC Software 5.9.0 introduced a new feature that during the boot up process would display useful information like the VLAN etc.

 

This feature displays the phone’s status pop up information for IP Address, VLAN ID, Provisioning and SNTP status upon every reboot/restart. This feature is enabled by default.

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
up_phoneBootStatusPopupEnabledOff.zip
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