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HP Recommended
Poly Edge E, CCX Phones, VVX Business Media Phones, SoundStation IP, SoundPoint IP, and the Poly Trio RealPresence phone range support DHCP Option 60 Data Format.
Current software Versions utilize the ASCII String format
The => Technical Bulletin 54041 Using DHCP Vendor Identifying Options <= details the actual functionality.
In addition, we detail what happens on a network level in detail >here<
These DHCP Vendor Options can be used as an example to provision different hardware platforms with a separate provisioning server.
| Poly Product | Vendor Option Name | Special Note |
| CCX350 | Poly-CCX350 | |
| CCX400 (UC Software 6.2.11 or later) | Poly-CCX400 | |
| CCX500 | Poly-CCX500 | |
| CCX505 | Poly-CCX505 | |
| CCX600 | Poly-CCX600 | |
| CCX700 | Poly-CCX700 | |
| Edge E 100 | Poly-EdgeE100 | |
| Edge E 220 | Poly-EdgeE220 | |
| Edge E 300 | Poly-EdgeE300 | |
| Edge E 320 | Poly-EdgeE320 | |
| Edge E 350 | Poly-EdgeE350 | |
| Edge E 400 | Poly-EdgeE400 | |
| Edge E 450 | Poly-EdgeE450 | |
| Edge E 500 | Poly-EdgeE500 | |
| Edge E 550 | Poly-EdgeE550 | |
| Edge B10 | Poly Edge B10 | Will ignore Sub Option 43 |
| Edge B30 | Poly Edge B20 | Will ignore Sub Option 43 |
| Edge B30 | Poly Edge B30 | Will ignore Sub Option 43 |
| VVX501 | Polycom-VVX501 | |
| VVX601 | Polycom-VVX601 | |
| VVX101 | Polycom-VVX101 | |
| VVX150 | Polycom-VVX150 | |
| VVX201 | Polycom-VVX201 | |
| VVX250 | Polycom-VVX250 | |
| VVX301 | Polycom-VVX301 | |
| VVX311 | Polycom-VVX311 | |
| VVX350 | Polycom-VVX350 | |
| VVX401 | Polycom-VVX401 | |
| VVX411 | Polycom-VVX411 | |
| VVX450 | Polycom-VVX450 | |
| VVX D230 | Poly-VVX-D230 | |
| Poly Rove B DECT | IPDECT-V2/80.03.0009 (MAC=64167FF4C9ED; SER= 00000; HW=4) | Changes depending on SW etc. Use a Wildcard |
| Polycom Trio 8300 | Poly-Trio8300 | |
| Polycom Trio 8800 | Polycom-Trio8800 | |
| Polycom Trio 8500 | Polycom-Trio8500 | |
| Polycom RealPresence Trio Visual+ | Polycom-TrioVisualPlus | |
| Polycom Trio C60 | Poly-TrioC60 | |
| SoundStation IP 5000 | Polycom-SSIP5000 | |
| SoundStation IP Duo | Polycom-SSDuo | |
| Legacy Poly Product | Vendor Option Name | Special Note |
| VVX1500 | Polycom-VVX1500 | |
| VVX300 | Polycom-VVX300 | |
| VVX310 | Polycom-VVX310 | |
| VVX400 | Polycom-VVX400 | |
| VVX410 | Polycom-VVX410 | |
| VVX500 | Polycom-VVX500 | |
| VVX600 | Polycom-VVX600 | |
| VVX D60 | udhcp 1.19.4 | |
| SoundPoint IP IP300 | Polycom-SPIP300 | |
| SoundPoint IP IP301 | Polycom-SPIP301 | |
| SoundPoint IP IP320 | Polycom-SPIP320 | |
| SoundPoint IP IP321 | Polycom-SPIP321 | |
| SoundPoint IP IP325 | Polycom-SPIP325 | |
| SoundPoint IP IP330 | Polycom-SPIP330 | |
| SoundPoint IP IP331 | Polycom-SPIP331 | |
| SoundPoint IP IP335 | Polycom-SPIP335 | |
| SoundPoint IP IP430 | Polycom-SPIP430 | |
| SoundPoint IP IP450 | Polycom-SPIP450 | |
| SoundPoint IP IP500 | Polycom-SPIP500 | |
| SoundPoint IP IP501 | Polycom-SPIP501 | |
| SoundPoint IP IP550 | Polycom-SPIP550 | |
| SoundPoint IP IP560 | Polycom-SPIP560 | |
| SoundPoint IP IP600 | Polycom-SPIP600 | |
| SoundPoint IP IP601 | Polycom-SPIP601 | |
| SoundPoint IP IP650 | Polycom-SPIP650 | |
| SoundPoint IP IP670 | Polycom-SPIP670 | |
| SoundStation IP 4000 | Polycom-SSIP4000 | |
| SoundStation IP 6000 | Polycom-SSIP6000 | |
| SoundStation IP 7000 | Polycom-SSIP7000 | |
| CX5100 | Polycom-CX5100 | |
| CX5500 | Polycom-CX5500 |
- In order to add this a new DHCP Vendor Class needs to be created:
- The Display Name and Description field values can be whatever you want, but the ASCII data field value is case sensitive and must be entered as shown above
NOTE: In the above example we use a simple server. If Clarity Manager or an older RPRM is being used the URL should be https://username:password@IP_or_FQDN/ucservice (or if the default PlcmSpIP username or password is used this is not required)
If the Username or Password includes an @ symbol please replace this with %40
Troubleshooting:
The Phone sends a DHCP Discover including the DHCP Vendor Option 60
The DHCP Server sends the DHCP Offer containing the Vendor Specific Option 43 including the above added Option 161 for the Provisioning Server.
Option 2 Deploying DHCP policies
Another option would be to use DHCP Policies since Windows 2012 server. More details can be found >here<
- Create a new Policy:
- Assign a Name and a description:
- Configure the Conditions:
- Add the 0004f2 Mac address Range:
- Additionally add the 64167f range
- Set the Option 160 and 161 to the provisioning server:
- And verify the settings:
NOTE: This feature will be made configurable, based on the setting for DHCP Option 60. If DHCP Option 60 is set to "String", DHCP option 43 will be requested and sub-options returned within option 43 will be read, otherwise, option 43 will not be requested or read.
When option 43 is read, any sub-options contained therein will take precedence over options received outside of option 43.
