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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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Hello all,

 

below configuration will show how to enable a "Share Call Appearance" and a Busy Lamp Filed for a BroadSoft account.

 

BroadSoft:

 

  • Call Control > Shared Call Appearance

    image

  • The “Add” Option lets you add an additional Shared Identity. In my case it is 4316a 

    image

 

Phone configuration:

 

 

<test feature.dect.enabled="1" 
reg.1.address="4316" 
reg.2.address="4316a" 
reg.1.displayName="4316" 
reg.2.displayName="4316" 
reg.1.auth.userId="Steffen1" 
reg.2.auth.userId="Steffen1" 
reg.1.auth.password="polycom"
reg.2.auth.password="polycom"
reg.1.terminationType="VVX" 
reg.2.terminationType="DECT" 
reg.1.type="shared" 
reg.2.type="shared" 
VVXD60.Handset.1.outGoingLineIndex="2" 
reg.1.server.1.address="as-r21.ipv6.polycom.com" 
reg.2.server.1.address="as-r21.ipv6.polycom.com" 
VVXD60.Handset.1.line.1="0" 
VVXD60.Handset.1.line.2="2" />

 

  • The reg.1.address is for the main VVX phone

  • The reg.2.address is for the Polycom D60

 

The VVX D60 will show the registration:

 

 

image

 

The VVX view when D60 is busy:

 

image

 

The D60 View:

 

image

 

The VVX view when D60 has a call on hold:

 

image

 

The D60 View:

 

image

 

The VVX with a Busy Lamp Field / BLF (attendant.uri😞

 

image

 

NOTE: A call placed to the VVX and D60 and answered on one of the Handsets will show a missed call on the other handset

 

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