Polycom releases on a regular Basis Feature Releases or Maintenance Releases of their PVOS, UC or Obi Edition Software Versions.
EDIT: Aug 2022 Software 8.0.0 introduced the new PVOS software for Poly Edge E, CCX and Poly Trio C60 phones
EDIT: In January 2018 Poly acquired ObiHai and Poly VVX 150, 250, 350, and 450 phones that can be ordered with either Poly UC Software or ObiHai software. The D230, Edge B or Poly Rove can only run ObiHai software.
| VVX150 |
6.3.x > |
ObiEdition |
| VVX250 |
6.3.x > |
ObiEdition |
| VVX350 |
6.3.x > |
ObiEdition |
| VVX450 |
6.3.x > |
ObiEdition |
| D230 |
7.0.x > |
ObiEdition |
| Edge B |
1.0.x |
ObiEdition |
| Rove |
8.0.x > |
ObiEdition |
Other older ObiHai phones are available.
NOTE: With the end of sale of some models of VVX business media phones, the following phone models will no longer receive new features after 5.9.x
- VVX 300/310
- VVX 400/410
- VVX 500
- VVX 600
- VVX 1500
For any current model, if required, the Updater is already part of the software and does not need additional downloading.
The compatibility overview can be checked => here <= against the official SIP/UC Software Matrix
The below table illustrates what currently available software version should be installed on a Polycom phone in order to be on a supported platform.
We usually support the latest and the -1 (prior) release
| Phone |
Software Version |
Latest Version |
Call Server |
| Poly Trio C60 |
> 5.9.3 |
|
openSIP / Skype for Business/ Teams |
| CCX 400 |
> 1.0.0.0200 |
|
Teams |
| CCX 400 |
> 6.2.11 |
|
openSIP / Skype for Business/ Teams |
| CCX 500 |
> 5.9.12. |
|
Skype for Business / Teams |
| CCX 500 |
> 6.2.11. |
|
openSIP |
| CCX 505 |
> 7.3.1 |
|
openSIP / Skype for Business/ Teams |
| CCX 600 |
> 5.9.12. |
|
Skype for Business / Teams |
| CCX 600 |
> 6.2.11 |
|
openSIP |
| CCX 700 |
> 6.2.11 |
|
openSIP |
| Edge E |
> 8.0.0 |
|
openSIP |
| Poly Trio 8800 |
> 5.4.0 |
7.2.x |
openSIP / Skype for Business/ |
| Poly Trio 8500 |
> 5.5.2 |
7.2.x |
openSIP / Skype for Business |
| Poly Trio 8300 |
> 5.9.2 |
|
openSIP |
| Poly Edge E100 |
> 8.0.0 |
|
openSIP |
| Poly Edge E220 |
> 8.0.0 |
|
openSIP |
| Poly Edge E300 |
> 8.0.0 |
|
openSIP |
| Poly Edge E320 |
> 8.0.0 |
|
openSIP |
| Poly Edge E350 |
> 8.0.0 |
|
openSIP |
| Poly Edge E400 |
> 8.0.0 |
|
openSIP |
| Poly Edge E450 |
> 8.0.0 |
|
openSIP |
| Poly Edge E500 |
> 8.0.0 |
|
openSIP |
| Poly Edge E550 |
> 8.0.0 |
|
openSIP |
| VVX101 |
> 5.4.0 |
|
openSIP |
| VVX150 |
> 5.8.0 |
|
openSIP |
| VXV201 |
> 5.4.0 |
|
openSIP / Skype for Business |
| VVX250 |
> 5.8.0 |
|
openSIP / Skype for Business on Premise |
| VVX 300/310 |
> 4.1.2 |
5.9.x |
openSIP / Skype for Business |
| VVX 301/311 |
> 5.4.1 |
|
openSIP / Skype for Business |
| VVX350 |
> 5.8.0 |
|
openSIP / Skype for Business on Premise |
| VVX 400/410 |
> 4.1.2 |
5.9.x |
openSIP / Skype for Business |
| VVX 401/411 |
> 5.4.1 |
|
openSIP / Skype for Business |
| VVX450 |
> 5.8.0 |
|
openSIP / Skype for Business on Premise |
| VVX500 |
> 4.0.1 |
5.9.x |
openSIP / Skype for Business |
| VVX501 |
> 5.4.1 |
|
openSIP / Skype for Business |
| VVX600 |
> 4.1.8 |
5.9.x |
openSIP / Skype for Business |
| VVX601 |
> 5.4.1 |
|
openSIP / Skype for Business |
| VVX1500 |
< 5.2.x |
5.9.5 |
Skype for Business |
| VVX1500 |
< 5.3.x |
5.9.5 |
openSIP |
| SoundStructure |
> 4.0.x |
|
openSIP / Skype for Business |
| VVX D60 |
> 5.4.3 |
|
openSIP |
| VVX Expansion Module |
> 4.1.6 or 5.1.x |
|
openSIP /Skype for Business(Color only) |
| SoundPoint IP300 |
< 2.1.3 |
|
openSIP |
| SoundPoint IP301 |
< 3.1.8 |
|
openSIP |
| SoundPoint IP320 |
< 3.3.5 |
|
openSIP |
| SoundPoint IP321 |
< 4.0.x |
|
openSIP |
| SoundPoint IP330 |
< 3.3.5 |
|
openSIP |
| SoundPoint IP331 |
< 4.0.x |
|
openSIP |
| SoundPoint IP335 |
< 4.0.x |
|
openSIP |
| SoundPoint IP430 |
< 3.2.7 |
|
openSIP |
| SoundPoint IP450 |
< 4.0.x |
|
openSIP |
| SoundPoint IP500 |
< 2.1.3 |
|
openSIP |
| SoundPoint IP501 |
< 3.1.8 |
|
openSIP |
| SoundPoint IP550 |
< 4.0.x |
|
openSIP |
| SoundPoint IP560 |
< 4.0.x |
|
openSIP |
| SoundPoint IP600 |
< 3.1.8 |
|
openSIP |
| SoundPoint IP601 |
< 3.1.8 |
|
openSIP |
| SoundPoint IP650 |
< 4.0.x |
|
openSIP |
| SoundPoint IP670 |
< 4.0.x |
|
openSIP |
| SoundStation IP4000 |
< 3.1.8 |
|
openSIP |
| SoundStation IP5000 |
< 4.0.x |
|
openSIP |
| SoundStation IP6000 |
< 4.0.x |
|
openSIP |
| SoundStation IP7000 |
< 4.0.x |
|
openSIP |
| SoundStation Duo |
< 4.0.x |
|
openSIP |
NOTE: For the VVX and Trio Phones LYNC compatibility also includes Skype for Business and/or Skype for Business Online/Microsoft 3PIP Teams Gateway
NOTE: CCX and compatible Trio Phones include support (if applicable) for Skype for Business and/or Skype for Business Online/Microsoft Teams
Currently the latest Software Version UC Software available for End Users can be found => here <=
- SoundStation IP UC Software 4.0.x or later:
=>To upgrade to this version you will need to download the additional Upgrader / Updater<=
- SoundPoint IP UC Software 3.3.x or earlier:
=>To downgrade from this Version to a previous Version ( < UCS 3.3.x ) you will need to download the additional Downgrader and need to Downgrade to UCS 3.3.2<=
Phones like the Polycom SoundStation Duo , VVX500,VVX600,VVX300/310 and VVX400/410 can download their latest UC Software via the built-in upgrade functionality within the Web Browser as shown as an example in this post => here <=.
End of Sales Phones like the SPIP 300 and SPIP 500 can find their Software => here <=
Legacy Phones like the SPIP 301, SPIP 501, SPIP 600, SPIP 601 and SSIP 4000 can find their Software => here <=
NOTE: Details regarding the BootROM can always be found in the Software Release Notes for the BootROM's and/or SIP / UC Software.
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
