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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎05-11-2024 12:32 PM

HP Recommended

Is it possible to install the Obihai firmware on a VVX 450 Poly phone. I have seen a version mentioned for this phone but I don't think it is for my model.

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Accepted Solutions

‎05-13-2024 07:16 AM

HP Recommended

Hello @Charlie-Boy 

 

I hosted this here:

- https://h30434.www3.hp.com/t5/Desk-and-IP-Conference-Phones/FAQ-VVX-x50-Software-Stream-Conversion-G...

 

Again as a reminder unsupported by Poly!

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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4 REPLIES 4

‎05-13-2024 12:33 AM

HP Recommended

Hello @Charlie-Boy ,

 

welcome to the HP Poly community.

 

From our VoIP FAQ:

 

Sep 03, 2019 Question: Can I convert a Poly VVX into ObiEdition or UC Software?

Resolution: The process is not officially supported by Poly.

  • If you want a VVX in Obi Edition please purchase the ObiEdition
  • If you want a VVX in UC Software please purchase a VVX in UC Edition

    As stock issues may prevent users from purchasing the right phone an older guide on how this can be converted is >here<

    Please note the process is not officially supported by Poly

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎05-13-2024 01:11 AM

HP Recommended

Unfortunately I cannot access the site posted. Employees only apparently.

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‎05-13-2024 07:16 AM

HP Recommended

Hello @Charlie-Boy 

 

I hosted this here:

- https://h30434.www3.hp.com/t5/Desk-and-IP-Conference-Phones/FAQ-VVX-x50-Software-Stream-Conversion-G...

 

Again as a reminder unsupported by Poly!

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
1 person found this reply helpful
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‎05-13-2024 04:18 PM

HP Recommended

Up and running Obi firmware with both servers registered. Many thanks.

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